Peta Turner
Welaregang ,NSW
Summary
Professional with extensive experience in customer relationship management and problem-solving, Proven track record in enhancing customer engagement and team collaboration, consistently achieving high satisfaction levels. Adept at adapting to change while maintaining attention to detail and effective communication in fast-paced environments.
Personable and dedicated, extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic.
Overview
36
36
years of professional experience
Work History
Pharmaceutical Packaging Technician
Corryong Pharmacy
Corryong , VIC
08.2022 - Current
- Operated packaging machines for pharmaceutical products and supplies.
- Inspected packaged items for quality and compliance with regulations.
- Collaborated with team members to streamline packaging processes.
Owner/Operator
Maggies cafe
Wagga wagga, NSW
04.2016 - 04.2019
- Managed daily operations of a busy café environment.
- Supervised staff to ensure excellent customer service.
- Developed and maintained café menus based on seasonal ingredients.
- Oversaw inventory management and ordering of supplies.
- Trained new employees on café procedures and customer interaction.
- Implemented health and safety standards in food preparation areas.
- Coordinated events and promotions to attract new customers.
- Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
New Car Sales Consultant
Thomas Bros Toyota
Wagga Wagga, NSW
05.2014 - 04.2016
- Assisted customers in selecting vehicles that meet their needs.
- Conducted product demonstrations to showcase vehicle features and benefits.
- Negotiated sales terms and finalized purchase agreements with clients.
- Collaborated with the finance team to arrange vehicle financing options.
- Provided exceptional customer service throughout the sales process and beyond.
- Developed relationships with repeat customers to encourage future sales opportunities.
- Participated in training sessions to stay updated on industry trends and products.
- Answered customer emails and telephone requests for information.
- Filled out paperwork to register vehicles and complete sales.
Prestige vehicle sales
Mercedes Benz Brisbane
Brisbane, QLD
02.2011 - 12.2012
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Updated and maintained databases with current information.
Prestige Motor Vehicle Sales
Brisbane BMW
Brisbane , QLD
05.2008 - 01.2011
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Recognized by management for providing exceptional customer service.
New Car Sales Consultant
Cricks Volkswagen
Maroochydore, QLD
04.2007 - 05.2008
- Assisted customers in selecting vehicles that meet their needs.
- Conducted product demonstrations to showcase vehicle features and benefits.
- Negotiated sales terms and finalized purchase agreements with clients.
- Provided exceptional customer service throughout the sales process and beyond.
- Developed customer relationships through active listening and responding to customer needs.
- Attended product training sessions to stay up-to-date on new models being released by manufacturers.
- Created attractive displays inside showroom showcasing different models available at the dealership.
New Car Sales Consultant
Sutton Motors
2000
08.2000 - 05.2006
- Assisted customers in selecting vehicles that meet their needs.
- Conducted product demonstrations to showcase vehicle features and benefits.
- Negotiated sales terms and finalized purchase agreements with clients.
- Provided exceptional customer service throughout the sales process and beyond.
- Developed relationships with repeat customers to encourage future sales opportunities.
Hospitality Worker
Various
Sydney
06.1990 - 02.2000
- Provided exceptional customer service in fast-paced hospitality environments.
- Assisted with daily operations, ensuring smooth service flow and guest satisfaction.
- Maintained cleanliness and organization of dining and service areas.
- Supported event setups, ensuring all details met guests' expectations for special occasions.
- Managed inventory by tracking supplies and placing orders as needed.
- Cleaned tables, chairs, dishes, cutlery and glassware after each meal period ended.
- Provided customer service to ensure satisfaction throughout their dining experience.
- Performed cashiering duties such as taking payments from customers using POS systems or manual methods.
- Took orders accurately and communicated them to the kitchen staff promptly.
- Managed reservations for guests who wished to dine at the restaurant.
Education
Roseville Ladies College
RosevilleSkills
- Customer relationship management
- Problem solving
- Attention to detail
- Effective communication
- Time management
- Adaptable to change
- Customer engagement
- Relationship building
- Team collaboration
- Assertiveness
- Adaptive team player
- Verbal and written communication
- Coordination
- Task prioritization
Affiliations
Family and friends, outdoors, Farm life, Campdrafting and holidays to the beach.
Timeline
Pharmaceutical Packaging Technician
Corryong Pharmacy
08.2022 - Current
Owner/Operator
Maggies cafe
04.2016 - 04.2019
New Car Sales Consultant
Thomas Bros Toyota
05.2014 - 04.2016
Prestige vehicle sales
Mercedes Benz Brisbane
02.2011 - 12.2012
Prestige Motor Vehicle Sales
Brisbane BMW
05.2008 - 01.2011
New Car Sales Consultant
Cricks Volkswagen
04.2007 - 05.2008
New Car Sales Consultant
Sutton Motors
08.2000 - 05.2006
Hospitality Worker
Various
06.1990 - 02.2000
Roseville Ladies College