To obtain a position where I can apply my knowledge, gained through extensive experience, in a role that requires a constant level of professional performance and quality service
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Agent
LaVida Trading
10.2016
Agent
Care and Share Products
10.2016
Replenishment Night Fill 2IC
Woolworths
12.2018 - Current
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Worked flexible hours across night, weekend, and holiday shifts.
Organized and detail-oriented with a strong work ethic.
Warehouse Lead Hand
Imagination Play
2017 - 02.2025
Trained employees on equipment operation and safety protocols.
Managed a team of warehouse personnel, delegating tasks effectively to optimize workflow.
Followed verbal and written instructions to properly move and ship products.
Oversaw warehouse staff and maintained efficiency in fast-paced environment.
Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
Collaborated with other departments to address any issues or discrepancies in orders, ensuring smooth communication across teams.
Facilitated cross-training amongst team members to enhance overall skillset and improve staff flexibility during peak seasons or absences.
Acted as liaison between company departments and warehouse teams.
Maintained top performance standards while working in hot warehouse environment.
Implemented quality control measures to ensure products met company standards before shipment to customers.
Maintained clean, orderly work environment free of hazards.
Proficient use and operation of power tools while observing standard safety procedures.
Drove forklifts, pallet jacks and other equipment to move materials.
Maintained a clean and organized workspace, ensuring compliance with safety regulations and reducing accidents.
Supermarket Merchandising/Sales
Powerforce
02.2017 - 12.2018
Independent Supermarkets Woolworths/ Coles Chemists
Customer Service
Care and Share Products
08.2016 - 10.2016
Care and Share Products as required
Area Manager
Care and Share Products
08.2011 - 10.2016
(Area Manager – Victoria, New South Wales, South Australia, Tasmania)
Coordinated successful promotional events aimed at increasing brand awareness and attracting new clientele to the franchise location.
Built strong relationships with suppliers, negotiating favorable terms and ensuring timely delivery of products and services.
Improved overall customer experience by consistently delivering exceptional service and promptly addressing any issues or concerns.
Fostered a positive work environment by addressing employee concerns promptly and effectively resolving conflicts as they arose.
Area Manager
Care and Share Products
08.2002 - 08.2010
(Area Manager – Victoria & Tasmania)
Sales/Management
Goodmark Cards
01.1997 - 01.2001
Night Fill
Safeway Croydon
01.1998 - 01.1999
Sales
Biscay Cards
01.1993 - 01.1996
Sales
Valentines/Sands
01.1992 - 01.1993
Education
Diploma of Christian Ministries - Youth Workers' Certificate
Harvest Bible College
Dandenong, VIC
01.1994
Certificate - Sales and Marketing
Preston Institute of Technology
Preston, VIC
01.1986
H.S.C - undefined
Ferntree Gully High School
Ferntree Gully, VIC
01.1982
Skills
Over 24 year’s experience employed in Sales/Management/Merchandising roles
Communicate efficiently with peers, customers/clients and professionals, establishing rapport and possess the ability to interact with individuals at/on all levels
Major strengths in negotiating, cold calling and providing quality customer service, with the ability to go outside standard procedures to produce positive results
Demonstrate accuracy, attention to detail and ability to work successfully in a team environment as well as possess the ability to work independently
Possess a thorough understanding of time management and the necessity to adhere to schedules/deadlines
Merchandising/selling promotions/new lines, maintaining and expanding existing product ranges to independent supermarkets, Coles and Woolworths Experience in executing planograms
Equipment maintenance
Supervisory experience
Attention to detail
Certification
Commercial Water Tube Steam Boiler Training and certification 1985
Interests
Woodworking
DIY and Home Improvement
Timeline
Replenishment Night Fill 2IC
Woolworths
12.2018 - Current
Supermarket Merchandising/Sales
Powerforce
02.2017 - 12.2018
Agent
LaVida Trading
10.2016
Agent
Care and Share Products
10.2016
Customer Service
Care and Share Products
08.2016 - 10.2016
Area Manager
Care and Share Products
08.2011 - 10.2016
Franchisee Doncaster
Wild Cards and Gifts
08.2010 - 07.2011
Area Manager
Care and Share Products
08.2002 - 08.2010
Night Fill
Safeway Croydon
01.1998 - 01.1999
Sales/Management
Goodmark Cards
01.1997 - 01.2001
Sales
Biscay Cards
01.1993 - 01.1996
Sales
Valentines/Sands
01.1992 - 01.1993
Certificate - Sales and Marketing
Preston Institute of Technology
H.S.C - undefined
Ferntree Gully High School
Warehouse Lead Hand
Imagination Play
2017 - 02.2025
Diploma of Christian Ministries - Youth Workers' Certificate
Harvest Bible College
Personal Attributes
Self-starting, goal-oriented strategist whose confidence, perseverance and vision promote success
Exercise initiative, achievement and independent judgment
Constantly strive to produce and provide quality service
Always committed and focused on all tasks at hand
Articulate and creative, offering innovative and practical solutions
Well presented, enthusiastic and motivated
Ability to learn new procedures and methods efficiently
Possess a friendly and cheerful personality
Flexible work attitude
Able to recognize client’s needs and meet them
A hands-on professional with a proven record of success