Overview
Work History
Education
Skills
Languages
Timeline
Generic

Uraiwan Suknil

Parkwood WA,WA

Overview

10
10
years of professional experience

Work History

Barista And Waitress

Brook 508 Cafe
12.2021 - 05.2023
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers, discussed specials, and took drink orders.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.

HR and Admin Shared Service Center Department

AEON Thana Sinsap (Thailand) Public Company
09.2013 - 04.2022
  • Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
  • Collected, validated, and distributed information to employees.
  • Computerized office activities, maintained customer communications, and tracked records through delivery.
  • Processed payments to recipients.
  • Reconciled documentation against budget requirements and ledgers.
  • Matched, batched and code and invoices.
  • Contacted customers to discuss past-due accounts and negotiated payment plans.
  • Maintained accurate records of customer accounts, payments and payment plans.
  • Entered client details and notes into system for interdepartmental access and review.
  • Worked with customer to create debt repayment plan based on current financial condition.
  • Researched billing errors and discrepancies to initiate corrective action.

Education

Bachelor of Arts - B.B.A. (Hotel And Tourism Management)

Kasetsart University
Sriracha Chonburi Thailand
03.2013

Skills

  • Conflict and Complaint Resolution
  • Ordering Procedures
  • Process Monitoring
  • Billing and Payment Processing
  • Waiting Tables
  • Cool Under Pressure
  • Guest Satisfaction

Languages

Thai
Native or Bilingual

Timeline

Barista And Waitress

Brook 508 Cafe
12.2021 - 05.2023

HR and Admin Shared Service Center Department

AEON Thana Sinsap (Thailand) Public Company
09.2013 - 04.2022

Bachelor of Arts - B.B.A. (Hotel And Tourism Management)

Kasetsart University

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Uraiwan Suknil