Chawaphon Chankaew
MURRUMBA DOWNS,QUEENSLAND
Summary
Motivated Customer Service Representative committed to providing high-quality service for superior guest experiences. Positive, Infectious personality with excellent interpersonal and relationship-building skills, improving customer satisfaction and loyalty
Overview
5
5
years of professional experience
1
1
Certification
Work History
Massage Therapist
Body Haven Massage
05.2023 - Current
- Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
- Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Researched new techniques to stay up to date with trends and developments in massage therapy industry.
- Assisted clients in understanding benefits of massage therapy to provided education on self-care techniques.
Physiotherapy Assistant
Loft Performance Clinic
08.2020 - 02.2023
- Maintained care continuity through multidisciplinary teamwork and collaboration.
- Selected modalities tailored to patient needs such as hot and cold packs, ultrasound and electrical stimulation.
- Communicated with physicians to provide updates on patient care.
- Provided mobility support during patient transfers and ambulation, limiting further damage.
Business Owner
Muscle Hub Gym And Fitness
04.2018 - 07.2022
- Consulted with customers to assess needs and propose optimal solutions.
- Projected positive atmosphere, making gym welcoming and inviting.
- Motivated members to reach individual fitness goals with constructive feedback.
Certified Personal Trainer
Muscle Hub Gym And Fitness
04.2018 - 07.2022
- Trained clients during strength training, cardio vascular exercise, and stretching.
- Designed specific workout systems for individual clients based on performance ability.
- Monitored proper execution and form of clients and adjusted positions to improve results and safety.
- Educated customers on preventive care, nutrition, fitness, stress management, and ergonomics.
Education
Bachelor of Arts - English Business Communication
Sripatum University Chonburi Campus
Chonburi, Thailand05.2017
Skills
- Improving Wellbeing
- Advanced Anatomy
- Myofascial Release
- Rehabilitation Planning
- Deep Tissue Massage
- Acute and Chronic Pain Management
- Trigger Point Massage
- Sports Massage
- Manual Lymphatic Drainage Massage
- Range of Motion Improvement
- Joint Assessment
- Body Mechanics
Certification
- Certified Movement Manager, Loft Performance Clinic
- Certified Expertise Personal Trainer, Plan For Fit
- Certified Analysis Body For Exercise, Siam Strength
- Certified Myofascial Release For Trainer, Siam Strength
- Certified Functional Anatomy, - Mareehab Performance Clinic
- Certified Body Scanning and Postural Collection, Loft Performance Clinic
- Certified Motion Of Spine, Loft Performance Clinic
- Certified Health Coaching And Priority Set up, Loft Performance Clinic
Timeline
Massage Therapist
Body Haven Massage
05.2023 - Current
Physiotherapy Assistant
Loft Performance Clinic
08.2020 - 02.2023
Business Owner
Muscle Hub Gym And Fitness
04.2018 - 07.2022
Certified Personal Trainer
Muscle Hub Gym And Fitness
04.2018 - 07.2022
Bachelor of Arts - English Business Communication
Sripatum University Chonburi Campus
- Certified Movement Manager, Loft Performance Clinic
- Certified Expertise Personal Trainer, Plan For Fit
- Certified Analysis Body For Exercise, Siam Strength
- Certified Myofascial Release For Trainer, Siam Strength
- Certified Functional Anatomy, - Mareehab Performance Clinic
- Certified Body Scanning and Postural Collection, Loft Performance Clinic
- Certified Motion Of Spine, Loft Performance Clinic
- Certified Health Coaching And Priority Set up, Loft Performance Clinic
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