Peter Ambrose
Bruce ,ACT
Summary
Results-oriented sales specialist with a passion for building relationships and fostering engagement, seeking to leverage sales expertise and interpersonal skills in a student engagement advisor role. Proven track record of exceeding targets, delivering exceptional customer service, and fostering engagement. Skilled in communication, problem-solving, and relationship-building. Eager to transition into a student-focused role to make a positive impact on student success and their future.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Telco Sales Coordinator
JB Hi-Fi
04.2023 - Current
- Achieving sales and profitability targets for the store through providing the team with stimulating and supportive environment to enhance team performance
- Provided mentorship, coaching, and professional development opportunities to team members
- Fostered relationships with customers, addressing their needs and ensuring satisfaction.
- Displays strong communication skills to influence others
- Established and maintained relationships with key stakeholders.
Retail Salesperson
JB Hi-Fi
11.2021 - 04.2023
- Demonstrated proficiency in sales techniques, achieving and exceeding sales targets consistently
- Provided excellent customer service, resolving inquiries and concerns promptly and effectively
- Collaborated with team members/management to develop sales strategies and tactics to drive business growth
- Maintained a positive and professional demeanour in high-pressure situations
Call Centre Agent
Forrest Marketing Group
09.2021 - 12.2021
- Developed and maintained courteous and effective working relationships.
- Used computer databases to keep track of phone calls, confidential notes about conversations and client contact information.
- Delivered scripted sales talks to clients reached via manual and automatic dialing systems.
- Overcame objections using friendly, persuasive strategies.
Education
Australian Computer Society Professional Year - Professional Year Program
Indus Institute
Canberra, ACT08.2022
Bachelor of Information Technology - Information Technology And Systems
University of Canberra
Bruce, ACT06.2021
Skills
- Strong communication and interpersonal skills
- Excellent problem solving skills
- Ability to build rapport and trust with diverse individuals
- Proficiency in sales techniques and strategies
- Client Relations Strength
- Call centre operations background
- Strong leadership and management abilities
- Team Leadership
Certification
Dean's Excellence Award from University Of Canberra
Finalist for the Capstone Project Expo
References
Mark Biss( Sales Manager JB-Hifi Tuggeranong )
Phone number: 0411655093
Email Address: jbtuggeranongmanager@jbhifi.com.au
Chris Blazevski ( Store Manager at JB Hi-fi)
Phone number: 0412269768
Email Address: jbtuggeranongmanager@jbhifi.com.au
Timeline
Telco Sales Coordinator
JB Hi-Fi
04.2023 - Current
Retail Salesperson
JB Hi-Fi
11.2021 - 04.2023
Call Centre Agent
Forrest Marketing Group
09.2021 - 12.2021
Australian Computer Society Professional Year - Professional Year Program
Indus Institute
Bachelor of Information Technology - Information Technology And Systems
University of Canberra
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