Committed expert with extensive expertise in quality control and meticulous project documentation. Expertise in managing design updates and facilitating team communication, ready to enhance project efficiency and client satisfaction.
Overview
2026
2026
years of professional experience
2
2
Certifications
Work History
Admin, Drafting and Consultancy
Norm Wales Constructions
Bundaberg, QLD
03.2016 - Current
Created detailed technical drawings using CAD software to support project development.
Collaborated with engineers to refine design specifications and requirements.
Reviewed project documents for accuracy and compliance with standards.
Ensured all drafted plans followed industry standards and regulations.
Created 3D models from 2D drawings using AutoCAD software.
Updated existing designs and drawings according to client specifications.
Conducted research on industry trends to support design decisions.
Participated in team meetings to discuss project progress and updates.
Communicated effectively with team members to ensure alignment on tasks.
Managed office supplies inventory and procurement, contributing to operational efficiency.
Coordinated client and vendor correspondence to facilitate clear communication. and communication with clients and vendors professionally.
Answered phone calls and emails to provide information, resulting in effective business correspondence.
Composed letters, memos, reports, emails, and presentations for management staff.
Directed customer inquiries to appropriate department personnel.
Updated contact lists regularly when changes occur in employee status or contact information.
Provided product shipment logistical support and quality control by coordinating with vendors, resulting in increased revenue.
Bakery Labourer
Oven Hot Bread
Bundaberg, QLD
2014 - 2016
Operated baking equipment to produce fresh bread and maintain consistent output.
Collaborated with team members to enhance daily baking processes, contributing to smoother operations.
Packaged finished products for distribution, ensuring compliance with quality guidelines for customer satisfaction.
Followed health and safety protocols to maintain a clean work environment.
Loaded and unloaded materials from delivery trucks for production use.
Performed physical activities requiring heavy lifting, walking and standing for long periods of time.
Worked with team members to ensure efficient workflow throughout the day.
Cleaned work area after job completion ensuring all debris is properly disposed of.
Executed physical labor tasks to support daily operations, facilitating timely production and workflow.
Store Officer
Exsto Pty Ltd
Bundaberg, QLD
2010 - 2013
Managed inventory levels and organized stock for efficient store operations.
Monitored stock levels and placed timely orders for new supplies to maintain optimal inventory.
Conducted regular audits of inventory to ensure accuracy and prevent loss.
Stored all products according to company policy and procedures.
Received and counted stock items, recording data manually or on computer for inventory purposes.
Inspected merchandise for damages and shortages, and reported discrepancies to the supervisor.
Processed returns and exchanges according to company policies and procedures.
Assisted customers with product selection and inquiries, improving overall shopping experience.
Assisted customers with inquiries about purchases or product availability.
Maintained store cleanliness and visual merchandising standards daily.
Stocked shelves and racks and placed mannequins in key areas to attract customers to store.
Performed regular cleaning tasks such as sweeping floors, dusting shelves, and organizing displays.
Collaborated with team members to streamline workflow and support achievement of store goals.
Trained new staff on company procedures, customer service, and safety protocols.
Identified opportunities for improvement based on customer feedback and store performance data.
Received store deliveries and transported items to correct facility locations.
Operated forklift and pallet jack to transport heavy loads.
Packed products into designated boxes, taking care to protect items from damage or shifting during transport.
Packaged items with appropriate materials to prevent damage during shipping.
Tracked outgoing orders to provide shipping status to customers.
Owner/Operator
Bundy Supa Snax
Bundaberg, QLD
2000 - 2010
Managed daily operations to enhance business functionality and customer satisfaction.
Developed and implemented effective customer service policies and procedures.
Trained staff on operational processes and customer interaction techniques.
Ensured compliance with health and safety regulations in all operations.
Resolved customer complaints promptly and professionally in order to maintain a positive reputation for the business.
Cultivated long-term customer relationships through exceptional service and prompt issue resolution.
Fostered a positive work environment through team-building activities and communication.
Monitored financial performance of the business on a weekly basis to ensure fiscal responsibility.
Analyzed net income and refined strategies to optimize profitability.
Maintained relationships with vendors and suppliers in order to secure favorable terms on materials and services.
Organized events such as trade shows or conferences in order to promote brand awareness.
Lead Carpenter
David Porter Constructions
Bundaberg, QLD
1987 - 2000
Led carpentry projects from planning to completion, ensuring quality craftsmanship.
Supervised team of carpenters, achieving timely project completion through effective coordination.
Executed complex framing tasks, ensuring structural integrity and adherence to project specifications.
Performed finish work such as trimming doors, windows, installing countertops, cabinetry.
Mentored junior carpenters, providing training on tools and techniques.
Operated tools such as saws, drills, and nail guns efficiently.
Assessed available materials and ordered additional supplies to ensure project continuity.
Coordinated with subcontractors to optimize workflows, enhancing overall project timelines.
Coordinated with subcontractors, suppliers, vendors, and clients as necessary.
Resolved on-site issues promptly to keep projects on track.
Implemented best practices for material usage and waste reduction strategies.
Ensured that all building codes and safety regulations were followed throughout each project.
Promoted team safety by keeping work areas free of hazards.
Education
Some College (No Degree) -
Christian Brothers College
Bundaberg, QLD
Skills
CAD software
3D modeling
Project documentation
Design specifications
Quality control
Inventory management
Customer relationship management
Compliance standards
Procurement processes
Team collaboration
Time management
Client communication
Relationship development
Budget management
Task delegation
Verbal and written communication
Building codes
Material estimation
Effective communication
Training and mentoring
Hand tools proficiency
OSHA regulations
Customer service
Staff training
Employee development
Employee performance management
Small business operations
Certification
Current Drivers License
Affiliations
Bingera Football Club President - 2006 - 2008 & 2012 - 2014.