Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Peter Bateman

Southside, Gympie

Summary

With my past history in the hospitality industry, I believe I have evolved into a Resourceful Retail Attendant with experience in customer service, product display and inventory management. Demonstrated expertise in sales growth through innovative merchandising techniques and exceptional customer interaction skills. Enhanced store reputation by providing consistent high-quality service to patrons. Committed to making positive impact on team performance and overall retail environment.

Professional with strong experience in logistics and warehouse operations, prepared for this role. Skilled in inventory management, order fulfillment, and shipping procedures. Consistently ensures smooth workflow and adapts to changing priorities, enhancing team efficiency. Known for effective communication, reliability, and achieving results.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Shipping Warehouse Assistant

Naked Press/ Chromium Group Pty Ltd
10.2023 - Current
  • Ensured adherence to company policies and guidelines, promoting a professional work environment while efficiently completing assigned tasks.
  • Boosted warehouse efficiency, identifying areas for improvement and suggesting solutions to common issues encountered during daily operations.
  • Supported warehouse management, providing accurate documentation of incoming and outgoing shipments as needed.
  • Optimized space utilization in the warehouse by strategically organizing products for easy access and retrieval.
  • Aided in receiving shipments, unloading trucks safely while verifying delivered goods against purchase orders.
  • Streamlined warehouse operations by implementing efficient inventory management and organization techniques.
  • Maintained a safe and clean work environment, adhering to safety guidelines and conducting regular inspections.
  • Assisted in inventory control, conducting periodic checks to maintain accurate stock records and prevent discrepancies.
  • Increased order accuracy by diligently verifying shipping information and product specifications.
  • Checked and rechecked orders before packaging and shipping items.
  • Checked orders with care and proactively handled issues impacting order accuracy or delivery deadlines.

Retail Attendant/Bottleshop

Imperial Hotel Eumundi
04.2023 - Current
  • Greeted customers and provided assistance with finding products.
  • Assisted customers in making purchasing decisions by providing product knowledge.
  • Operated POS system to process customer purchases and returns.
  • Restocked inventory as necessary to ensure adequate supply of items on the sales floor.
  • Stocked shelves, racks, cases, bins, and tables with merchandise.
  • Promoted store loyalty programs to increase customer satisfaction and retention rates.
  • Checked out customers quickly and efficiently at the register.

Parcel Delivery Driver

Spicer Contracting Pty Ltd
04.2017 - 10.2023
  • Loaded and unloaded packages onto delivery trucks according to size, weight, and destination.
  • Inspected vehicles for mechanical items and safety issues and performed preventative maintenance.
  • Maintained accurate records of deliveries and pickups using handheld device.
  • Provided excellent customer service while delivering parcels in a timely manner.
  • Assisted customers with any questions or concerns about their parcel delivery.
  • Verified accuracy of all documents related to deliveries such as invoices, orders, bills of lading.
  • Performed basic vehicle maintenance such as checking oil, fluid levels, tire pressure.

Retail Bottleshop Attendant

Salty Dog Cellars / Steve's Liquor
03.2020 - 07.2022
  • Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
  • Collaborated with team members to improve overall service quality and guest experience.
  • Maintained a clean and safe environment for guests through regular inspection and cleaning tasks.
  • Provided excellent customer service to guests by promptly responding to inquiries and requests.
  • Executed daily tasks such as restocking supplies, processing payments, and assisting customers with questions or concerns.
  • Handled cash transactions accurately, ensuring proper documentation for financial records.
  • Assisted with inventory management to ensure adequate stock levels were maintained for smooth operations.

Bar Supervisor / Club Duty Manager

Mt Coolum Golf Club Pty Ltd.
02.2005 - 11.2012
  • Managed nightly closing duties including reconciling cash registers and preparing deposits while maintaining strict security measures.
  • Closed out cash register and prepared cashier report at close of business.
  • Enhanced customer satisfaction by implementing efficient bar operations and service standards.
  • Completed bar opening and closing procedures.
  • Maintained a clean and organized bar environment to enhance customer experience and streamline service delivery.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
  • Checked ID cards and verified bar guests were of legal age.
  • Handled cash accurately and prepared nightly deposits.
  • Increased staff productivity through effective scheduling, task delegation, and performance monitoring.
  • Worked with distributors to add new products to bar menu.

Education

Associate of Science - Business Management

Sydney Institute of Technology
Sydney, NSW
07-1997

Certificate 3 in Advertising & Marketing - Advertising & Marketing

Northern Sydney Institute

Skills

  • Loss prevention strategies
  • Store maintenance
  • Retail transactions processing
  • Retail sales techniques
  • Ability to work unsupervised
  • Time management skills
  • Package handling
  • Warehouse safety
  • Loading and unloading
  • Workplace cleanliness
  • Order picking
  • Stock organization
  • Labeling and packaging
  • Material handling equipment
  • Heavy lifting
  • Hazardous materials handling
  • Recordkeeping
  • Shipment unloading

Certification

  • First Aid Certification
  • Basic Life Support Certification (BLS)

Timeline

Shipping Warehouse Assistant

Naked Press/ Chromium Group Pty Ltd
10.2023 - Current

Retail Attendant/Bottleshop

Imperial Hotel Eumundi
04.2023 - Current

Retail Bottleshop Attendant

Salty Dog Cellars / Steve's Liquor
03.2020 - 07.2022

Parcel Delivery Driver

Spicer Contracting Pty Ltd
04.2017 - 10.2023

Bar Supervisor / Club Duty Manager

Mt Coolum Golf Club Pty Ltd.
02.2005 - 11.2012

Certificate 3 in Advertising & Marketing - Advertising & Marketing

Northern Sydney Institute

Associate of Science - Business Management

Sydney Institute of Technology

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Peter Bateman