Compiled and analyzed data to determine approaches to improve sales and performance.
Managed accounts to retain existing relationships and grow share of business.
Formulated tactics and strategies to target new potential customers within prioritized markets.
Executed proven strategies to hit sales quota and help company achieve goals.
Established strong relationships with major accounts and key decision-makers to increase sales in designated territory.
Demonstrated products to show potential customers benefits and advantages and encourage purchases.
Communicated product quality and market comparisons by creating sales presentations.
Developed sales strategy based on research of consumer buying trends and market conditions.
Streamlined internal processes by working closely with cross-functional teams such as operations, logistics, and finance departments to ensure smooth transactions for customers.
Reported sales activity, generated sales quotations, and proposals and maintained customer contact database to achieve sales objectives and quota.
Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Service Advisor
MaxiTrans
05.2022 - 05.2023
Liaising with internal and external clients, Problem solving issues and customer needs, as well as insuring the quickest and best out come for the customer and business, Invoicing and payment processing, Organizing and prioritizing workload, Quoting jobs, Providing over the phone support to customers in a prompt and efficient manner, Meeting monthly targets and KPI's, Cold calling potential customers, Maintain existing and build new customer relationships, Work both independently and in a team setting, Personal evaluation and performance review regularly and determine strategies to improve any needed domains
Excavation works, Form work, Concreter, Internal and external communications, Mechanical repairs, Provide training to new starters, Demolition works, Dust Subreption works, Interpret Blueprint construction plans, Interpret Variation works, Earth Remediation duties, Stakeholder communications
Plant Mechanic
Nonabel Civil
05.2018 - 01.2019
Service and maintain heavy vehicles, earth moving machinery, Travel to call outs and conduct Onsite repairs, Stock controller, Parts interpreter, Customer Service, Spray painting, Panel beating, Auto electrician, Tyre fitter, Liaising with internal and external stakeholders, Engine rebuilds, Hydraulic service and repairs, Welding, Truck driving (on site), Machinery operator (on site), Forklift experience (on site)
Apprentice Mechanic/Completed Qualification
All Professional Repairs Mechanical (APR)
06.2017 - 05.2018
Service and general maintenance on automotive and light commercial vehicles, Rebuilding engines for automotive and light commercial vehicles, Engine refurbishing, complete sale transactions, Customer Service, Parts interpreter, Liaising with internal and external customers, Restoring vintage cars, Panel beating, Spraying painting
Apprentice Mechanic
J C Diesel
10.2014 - 06.2017
Customer Service, General cleaning of workshops, Service vehicles and machinery, Engine rebuilds, Rebuild diesel injectors, Remove and replace mechanical parts automotive, machinery and earth moving equipment, Liaising with internal and external customers
Education
Certificate III - Light Vehicle Mechanic
Tafe NSW
Campbelltown, NSW
10.2017
Skills
Possess a can-do attitude!
Highly developed organizational skills and independent management skills
Ability to work as an individual or a team member
Highly developed oral and written communication skills
Eager to learn new systems and new roles to further my career