Peter Carter
kallangur,QLD
Summary
Dynamic professional with a proven track record in client relationship management and optimizing logistics, notably at Reln Pty Ltd. Expert in enhancing operational efficiency and compassionate care, achieving significant improvements in client satisfaction and process optimization. Skilled in privacy and confidentiality, showcasing a balance of hard and soft skills to drive results and foster trust.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Personal Support Worker
Supported Care
07.2024 - Current
- Assisted clients with daily living activities, promoting independence and wellbeing.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Provided safe mobility support to help patients move around personal and public spaces.
- Built strong relationships with clients to deliver emotional support and companionship.
Warehouse Manager
Reln Pty Ltd
09.2010 - 05.2024
- Optimized transportation logistics, securing reliable carriers at competitive rates for efficient delivery times.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Identified opportunities for cost savings in procurement, renegotiating supplier contracts or seeking alternative sources when necessary.
- Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
- Organized records of vehicles, schedules and completed orders.
Assistant Store Manager
Qld Tile Distributors
02.2005 - 04.2010
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Established strong vendor relationships for timely delivery of products, reducing stockouts and improving customer satisfaction.
Owner Manager
Talkabout Promotions
02.2000 - 04.2005
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Trained and motivated employees to perform daily business functions.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
Education
High School Diploma -
Wavell State High School
Wavell Heights, QLDSkills
- Client Relationship Management
- Privacy and confidentiality
- Mobility Assistance
- Disability Support
- Compassionate Care
Certification
First aid certificate
Personal handling
Epilepsy Certificate
Diabetics Certificate
Mental Health First Aid
Forklift Ticket
Drivers License Class c
Accomplishments
Volunteer Positions
Secretary of Strathpine Cricket Club 2003 - 2007
President Grange Thistle Soccer club 1996 - 2000
Secretary Norths Aspley Social Golf Club 1992- 1994
- Collaborated with team of [Number] in the development of [Project name].
Additional Information
Work Reference
Rob Bennett
Production Manager Alpha treat
Ph 0413 347 4445
Personal Reference
Neil Rhode
Owner Neil's Karaoke
Work colleague 0403017732
Timeline
Personal Support Worker
Supported Care
07.2024 - Current
Warehouse Manager
Reln Pty Ltd
09.2010 - 05.2024
Assistant Store Manager
Qld Tile Distributors
02.2005 - 04.2010
Owner Manager
Talkabout Promotions
02.2000 - 04.2005
High School Diploma -
Wavell State High School
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