Peter Carter
Mudgee,NSW
Summary
Results-driven sales professional with 20 years of exceptional sales experience building and directing high-performing teams.
Overview
21
21
years of professional experience
5
5
Certifications
Work History
General Manager
McCarroll Motors Mudgee
Mudgee
04.2025 - Current
- Oversaw daily operations to ensure efficiency and customer satisfaction.
- Managed team performance and developed training programs for staff.
- Implemented inventory control processes to optimize stock levels.
- Collaborated with sales and marketing teams to enhance product visibility.
- Monitored financial performance and prepared budget forecasts for management review.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
SENIOR BUSINESS MANAGER
Dubbo Automotive
01.2021 - 01.2025
- Negotiating comprehensive sales and finance packages tailored to customer needs
- Implement and oversee lead management systems for sales teams, ensuring optimal follow-up processes
- Cultivate and maintain relationships with multiple lending institutions to secure favorable financing terms
- Manage business profit results through strategic planning and regular performance analysis
- Liaising with suppliers to maximise profit outcomes for the business
- Analyse sales data and market trends to identify opportunities for business growth
- Conduct regular sales team meetings to review performance and provide coaching on improvement areas
OPERATIONS/RETAIL MANAGER
Telstra
01.2005 - 01.2021
- Oversee daily operations of multiple retail stores, ensuring excellent customer service standards and efficient workflow
- Recruit, train, and develop sales team members to meet product knowledge and sales technique requirements
- Set and monitor individual and team sales targets aligned with company objectives and KPIs
- Manage inventory levels and coordinate with supply chain to ensure optimal product availability
- Handle customer escalations and complex service issues requiring manager intervention
- Manage store budget and control operational expenses to meet profitability targets
Education
Cert IV - Frontline Management -
Telstra Learning Academy
Dubbo01-2016
High School Certificate -
Mudgee High
Mudgee01-2003
Skills
- Financial Management
- Sales and Negotiation
- Regulatory Compliance
- Strategic Planning
- Problem-Solving
- Leadership and Team Management
- Customer Service Excellence
- Strong Communication
- Team leadership
- Conflict resolution
Accomplishments
BUSINESS MANAGER OF THE YEAR - Autopact - 2023
EMPLOYEE OF THE YEAR - Dubbo Automitve - 2024
FORD PRESIDENTS AWARD - F&I - 2023 & 2024
LEADERHSIP & MANAGEMENT PROGRAM GRADUATE - Autopact - 2025
EMPLOYEE OF THE YEAR - Dubbo Automitve - 2024
FORD PRESIDENTS AWARD - F&I - 2023 & 2024
LEADERHSIP & MANAGEMENT PROGRAM GRADUATE - Autopact - 2025
Certification
Recreational Pilots Licence - RAA
Timeline
General Manager
McCarroll Motors Mudgee
04.2025 - Current
SENIOR BUSINESS MANAGER
Dubbo Automotive
01.2021 - 01.2025
OPERATIONS/RETAIL MANAGER
Telstra
01.2005 - 01.2021
Cert IV - Frontline Management -
Telstra Learning Academy
High School Certificate -
Mudgee High