Peter Corrie

Eptec Pty Ltd

Adelaide, SA

11.2021 - Current

Assessed the needs of both the company and the client to ensure that contractual obligations are met.
Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
Organized client meetings to provide project updates, especially when conducting site operations.
Oversaw quality control to identify inconsistencies and defects in both our systems and the clients.
Resolved customer complaints and issues promptly, ensuring customer satisfaction and loyalty.
Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
Trained new employees on company policies, job duties, and performance expectations.
Monitored operations and reviewed records and metrics to understand company performance.
Identified needs of customers promptly and efficiently.
Addressed and resolved interpersonal conflicts within the team, maintaining a harmonious work environment.
Assessed company operations for compliance with safety standards.
Complied with company policies, objectives and communication goals.
Tracked progress on projects and provided timely feedback to staff members.
Responded to customer questions regarding products, prices and availability.
Monitored employee productivity levels on a regular basis to identify areas of improvement.
Led weekly team meetings to discuss progress, address issues, and plan future actions.