Peter Crew
Summary
Experienced with providing compassionate care and support to individuals. Utilizing effective communication and problem-solving skills to enhance clients daily living experiences. Performance history of fostering safe and supportive environment through empathy and adaptability.
I have experience with youth engagement and mentorship, creating positive and supportive environments. Employing strong interpersonal skills to connect with diverse groups and foster sense of community.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Truck Driver
Australian Wholesale Meats
11.2023 - Current
- Operated with safety and skill to avoid accidents and delays.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Successfully navigated challenging weather conditions in order to maintain on-time delivery of goods without compromising safety or cargo integrity.
- Proactively communicated with dispatch teams regarding any changes or updates affecting scheduled pick-ups or deliveries, ensuring that all parties were kept informed.
- Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
- Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing the company positively at all times.
- Facilitated loading and unloading processes by working closely with warehouse personnel, minimizing wait times at docks.
- Collaborated efficiently with fellow drivers to coordinate schedules or share information about upcoming routes or potential hazards.
- Reduced fuel expenses through careful route planning and diligent monitoring of vehicle maintenance needs.
- Assisted in training new drivers on company procedures, resulting in a more cohesive team dynamic among truck driver staff.
- Streamlined trip logs, expense reports, and other paperwork to ensure accurate records were maintained for compliance purposes.
- Facilitated smoother operations at warehouses by assisting with inventory management when necessary.
- Contributed to culture of safety, participating actively in safety meetings and trainings.
- Strengthened relationships with clients by providing exceptional service and timely communication.
- Collection of damaged stock from customers, logging and returning to warehouse for disposal.
- Reduced downtime by promptly reporting and addressing maintenance issues.
- Improved on-time delivery with meticulous planning and time management.
- Ensured timely delivery of goods across multiple sites, contributing to consistent customer satisfaction.
- Solved logistical challenges by coordinating effectively with dispatch and warehouse teams.
- Inspected stock load and checked for damages.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
Youth Leader (Voluntary)
Christian Lighthouse Ministries
10.2018 - Current
- Served as a positive role model for young individuals, demonstrating responsible decision-making skills and ethical behaviour.
- Empowered young people by offering them opportunities to lead group discussions or present on topics they were passionate about.
- Collaborated with other Youth Leaders to create a safe and inclusive environment for all participants.
- Encouraged youth to explore talents and interests, and assisted in developing individualized plans to foster personal growth.
- Developed rapport with young participants, providing support and guidance in their personal challenges.
- Mentored young individuals, emphasizing the importance of goal-setting and self-improvement.
- Participated in regular meetings with leadership team to discuss strategies, challenges and successes.
- Enhanced youth engagement by incorporating interactive games and team-building activities.
- Facilitated discussions between youth and adults to bridge generational gaps and foster understanding.
- Maintained good relationships with parents through regular communication and active participation in planned activities.
- Mentored and coached youth in developing communication, problem-solving and decision-making skills.
- Coordinated and led weekly youth meetings, facilitating conversations and activities to promote team building and leadership development.
- Organized successful fundraising events, securing resources for youth programs.
- Delivered engaging presentations on topics relevant to adolescent development and leadership skills.
- Provided emotional support for struggling youths, including one-on-one mentoring sessions where appropriate.
- Served as a positive role model for young individuals, demonstrating responsible decision-making skills and ethical behaviour.
- Mentored young individuals, emphasizing the importance of goal-setting and self-improvement.
- Facilitated open communication among group members, promoting healthy conflict resolution techniques when needed.
- Organized group activities and outings for youth and led weekly Bible study meetings.
- Provided guidance and support to youth in developing positive self-image and thriving personal relationships.
- Established strong relationships with community organizations to expand outreach efforts for program enrollment.
Delivery Driver/Pick & Pack
Harley Heaven
09.2024 - Current
- Pick up/Delivery of Customer Motorcycles
- Stock Take
- Liaising with customers on delivery timeframe
- Liaising with Management regarding any issues
- Unload and uncrate new motorcycles to deliver to Motorcycle Outlet
- Forklift
- Providing customer service to all dealership customers
- Develop and share knowledge of all Parts and Accessories merchandise, parts history, and motorcycle service.
- Handle telephone transactions quickly, and courteously.
- Collaborate with technicians to identify parts requirements.
- Assist service technicians in determining parts and accessories requirements for individual jobs.
- Maintain cleanliness of Parts and Accessories Department and keep inventory neatly stacked and orderly.
- Receive and process parts from distributors, check merchandise received against purchase invoice and prepare product for showroom floor.
- Conduct or participate in periodic physical inventory of all merchandise (counts, reports etc.)
Truck Driver
Golf Western Oil
03.2022 - 09.2024
- Loading and unloading of pallets of oil and goods
- Transportation of company stock to customer
- Distributing oil into tanks/drums via pump
- Meeting delivery deadlines
- Delivering stock to regional areas/Overnight Transport of stock
- Customer service
- Stock Take
- Forklift Driving
- Vehicle maintenance
- Timely delivery of goods
- Following the customer safe working procedures
- Building customer rapport and identifying new leads and customer retention.
- Coordinating and dispatching deliveries to customers
Multi Drop Delivery Driver/Warehouse Manager
Dairy Solutions
02.2016 - 02.2022
- Stock Orders
- Track and Co-ordinate the receipt, Storage, and timely delivery of goods.
- Ordering supplies and maintain stock level of company products.
- Delivering an overflow of products to customers
- Relief driver (Catering to shortage of staff)
- Liaising with admin and staff regarding orders for customers
- General warehouse duties
- Maintenance and servicing of trucks ensuring they are well maintained prior to leaving the docks.
- Customer Service and liaising with customers regarding orders.
- Data Entry of Stock levels
- Stock Take of products.
- Weekly checks of trucks to ensure they are well kept and cleaned by drivers.
Team Leader
Toll IPEC
06.2006 - 12.2015
- Supervising a staff of 30 drivers
- Ensuring all drivers follow and adhere to work health and safety legislation.
- Assisting in loading of all vehicles to ensure preparation for all deliveries
- Working alongside management and customer service and staff to ensure customer requirements are met at a high level.
- Building relationship rapport with drivers and customers
- Working alongside management to assist in improving driver performance.
- Monitor compliance and quality checking and highlight any areas of hazards immediately.
Medium Rigid Driver
Toll IPEC
10.2002 - 06.2006
- Loading and unloading of freight/manual lifting
- Meeting delivery deadlines
- Customer service
- Vehicle maintenance
- Timely delivery of goods
- Following the customer safe working procedures
- Assisting to identify new leads and generate new existing opportunities.
Skills
- Team Management and leadership experience
- Good computer Literacy
- Extensive receiving and dispatch experience
- Advanced written and verbal communication skills
- Excellent time management skills
- Customer focus
- Professional demeanour with the ability to influence functional managers and peers to achieve desired objectives
- A proactive approach to resolving issues and inquiries
- Youth advocacy
- Cultural awareness
- Excellent communication
- Organizational skills
- Relationship building
- First aid certification
Certification
- WWCC
- First Aid Certificate
- Certificate IV in community Services (Currently Studying)
- Police Check
- LF Forklift License 2014
- Certificate III Warehousing 2010
- MR (Medium Rigid License) 2009
- TRADE CERTIFICATE PRINTER
Timeline
Delivery Driver/Pick & Pack
Harley Heaven
09.2024 - Current
Truck Driver
Australian Wholesale Meats
11.2023 - Current
Truck Driver
Golf Western Oil
03.2022 - 09.2024
Youth Leader (Voluntary)
Christian Lighthouse Ministries
10.2018 - Current
Multi Drop Delivery Driver/Warehouse Manager
Dairy Solutions
02.2016 - 02.2022
Team Leader
Toll IPEC
06.2006 - 12.2015
Medium Rigid Driver
Toll IPEC
10.2002 - 06.2006
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