Peter DeLuca
Forrestfield
Summary
Proven track record in enhancing warehouse efficiency and customer satisfaction at G+R Sales through expert order picking and exceptional service. Skilled in heavy lifting and fostering vendor relations, I significantly streamlined shipment processes. My dedication to safety and accuracy in high-pressure environments stands out, contributing to a notable improvement in stock control and delivery timeliness.
Overview
20
20
years of professional experience
Work History
Driver, Warehouse Orders
G+R Sales
01.2019 - Current
- Assist in the provision of Smeg and Dimplex products to the WA region.
- Performed daily vehicle inspections.
- Loaded and unloaded trucks using pallet jacks or forklifts when required, ensuring proper handling.
- Collaborated with warehouse staff for efficient loading and unloading of cargo.
- Obtained signatures upon delivery completion, confirming receipt of goods by customers in a timely manner.
- Efficiently navigated various types of vehicles through different road conditions, maintaining safety standards throughout all trips.
- Supported warehouse operations by organizing products on shelves and pallets for easy retrieval during shipment preparation.
- Streamlined order fulfillment by accurately picking items according to packing lists and invoices.
- Assisted in inventory management, ensuring accurate record-keeping and timely processing of orders.
- Resolved any discrepancies between actual stock and inventory records, ensuring the accuracy of warehouse data.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Delivered packages to customer doorsteps, business offices and Stores.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Verified accuracy of all deliveries against order forms.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Fostered positive working relationships with regular customers.
- Load and unload containers, manually and by forklift, Verifying incoming and outgoing goods.
- Organised positioning of incoming stock within warehouse.
Driver
Kambo’s
10.2015 - 06.2018
- Delivered goods and products to customer on time and in excellent condition.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
- Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
- Obtained signatures from customers upon delivery of goods.
- Assisted in warehouse operations when needed, contributing to overall team efficiency and productivity goals attainment.
- Collaborated with dispatch and logistics teams to streamline delivery schedules, improving overall efficiency.
Driver/installer
Retravision
08.2010 - 09.2015
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Delivered goods and products to customer on time and in excellent condition.
- Installed all manner of goods, White Goods, Television and Hifi, Flat Pack TV cabinets
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Assisted Sales Staff with the sale of goods when in store.
Casino Croupier
Crown Perth
02.2005 - 08.2010
- Facilitated a welcoming environment for novice players, providing clear explanations of game rules
- Contributed to the casino''s reputation for exceptional service by consistently receiving positive feedback from guests and management.
- Developed rapport with regular patrons, fostering loyalty through personalized interactions and recognition of preferences.
- Promoted responsible gambling practices through ongoing communication with guests regarding their play habits and limits.
- Participated in regular professional development trainings to stay current on industry trends and improve job performance.
- Maintained personable and professional demeanor when dealing with ill-mannered or dishonest casino-goers.
- Collected and distributed losing and winning bets by calculating odds and payouts.
Skills
- Loading and unloading
- Order picking
- Heavy lifting
- Warehouse safety
- Truck loading
- Shipping and receiving
- Customer service
- Product verification
- Vendor relations
- Deadline oriented
- Stock control
Timeline
Driver, Warehouse Orders
G+R Sales
01.2019 - Current
Driver
Kambo’s
10.2015 - 06.2018
Driver/installer
Retravision
08.2010 - 09.2015
Casino Croupier
Crown Perth
02.2005 - 08.2010
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