Peter Dib
Melbourne,VIC
Summary
Skilled Worker learns new processes quickly and adapts to customer and company needs. Hardworking, focused and diligent with good people and problem-solving abilities.
Overview
5
5
years of professional experience
Work History
Hospitality Manager
Bocca Pizzeria
11.2018 - Current
- Enhanced guest satisfaction by promptly addressing concerns and implementing effective solutions.
- Managed daily operations for a smooth functioning of the establishment, ensuring high-quality service delivery.
- Increased revenue by developing and implementing innovative marketing strategies to attract new customers.
- Organized special events and promotions, resulting in increased bookings and repeat business.
- Improved staff performance by providing comprehensive training programs focused on customer service skills.
- Maintained strong relationships with vendors to ensure timely delivery of products and services at competitive prices.
- Developed a loyal customer base by consistently exceeding expectations with personalized attention and care.
Education
High School Diploma -
Aquinas College
Ringwood, VIC10.2022
Skills
- Complaint Handling
- Problem-solving abilities
- Effective communication
- Upselling techniques
- Time management
- Exceptional Communication
- Teamwork and Leadership
- Inventory control
- Employee Scheduling
Availability
Monday - Tuesday - Wednesday - Thursday - Friday
Timeline
Hospitality Manager
Bocca Pizzeria
11.2018 - Current
High School Diploma -
Aquinas College
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