Summary
Overview
Work History
Education
Skills
Software Development
Timeline
Generic

Peter Duong

Punchbowl,NSW

Summary

As a self-employed entrepreneur in both domestic cleaning and vehicle detailing, my beneficial skills involve leveraging exceptional customer service and social media marketing to significantly enhance client satisfaction, sourcing and retention. I have built a strong reputation and foundation of my business through regular communication and understanding of all client needs, a highly beneficial factor integral in the recruitment industry as business reputation and growth are greatly influenced by client satisfaction. I am highly skilled in client sourcing and relationship building, proficient in time management and the use of POS streamlined operations, ensuring timely delivery of services and effective bookkeeping to maintain professionalism.

Overview

2
2
years of professional experience

Work History

Domestic Cleaning Business

Self-Employed
04.2023 - Current
  • Provided exceptional customer service through clear communication, professional demeanor, and effective service provision
  • Enhanced customer satisfaction by providing timely and accurate services
  • Marketing and management of social media accounts, including running paid ads
  • Sourcing clients and retaining regular clients on a biweekly or weekly basis
  • Managed approximately 20 weekly recurring clients on top of newly sourced clients

Vehicle Detailer

Self-Employed
04.2022 - 04.2023
  • Increased team efficiency by assisting colleagues on larger or more complex detailing jobs when necessary.
  • Delivered timely service by completing vehicle detailing tasks within established deadlines.
  • Vacuumed interiors of vehicles to remove dirt and debris.
  • Educated clients about the benefits associated with regular professional maintenance schedules aimed at preserving their cars'' longevity.
  • Maintaining and management of social media accounts including running paid advertisements
  • Effective communication with clients to build rapport and establish and retain relationships for recurring services

Education

Diploma of Web Development - IT

CoderAcademy
Sydney NSW
03.2025

Bachelor of Medical Science (Deferred) - Medical Science

University of Sydney
Sydney NSW
03.2023

Skills

  • Source clients and regular customer interactions to provide exceptional services and build business reputation
  • Marketing of business and management of accounts to ensure client expectations and requirements are met
  • Regular and effective time management and scheduling for recurring services with the utilization of applications such as Square
  • Invoicing and utilization of POS system to effectively manage and send invoices and keep track of services provided as well as bookkeeping purposes

Software Development

I am currently enrolled as a junior software developer in CoderAcademy's Bootcamp Standard course starting 29-Apr-2024 and ending 09-Mar-2025 and am highly passionate in solving problems and engaging in interactions with others. I hope to build on my problem solving skills and critical thinking with the mentioned Bootcamp and integrate these skills into an industry such as recruitment as I believe I would highly benefit business outcomes and reputation.

Timeline

Domestic Cleaning Business

Self-Employed
04.2023 - Current

Vehicle Detailer

Self-Employed
04.2022 - 04.2023

Diploma of Web Development - IT

CoderAcademy

Bachelor of Medical Science (Deferred) - Medical Science

University of Sydney
Peter Duong