Friendly candidate with passion for providing excellent customer service and facilitating guest satisfaction. Hardworking and flexible individual excited to learn and listen, Looking to gain an apprenticeship an develop and apply my skills to this trade.
Overview
5
5
years of professional experience
Work History
Administration Assistant
Reflections Holiday Parks
11.2022 - Current
Restocked supplies and placed purchase orders to maintain adequate stock levels.
Processed customer orders accurately and within agreed timeframes to meet service standards.
Managed filing system, entered data and completed other clerical tasks.
Executed record filing system to improve document organization and management.
Hospitality Worker
Commercial Hotel Aberdeen
05.2022 - Current
Prepared food and beverages and verified adherence of quality and safe food-handling standards.
Communicated with customers to promptly resolve complaints and address inquiries.
Delivered excellent customer service to support company reputation and patron satisfaction.
Reduced risks by maintaining clean and organised work environment.
Volunteer
Aberdeen Junior Rugby League
03.2022 - 11.2023
Supported engaging, fun, and smooth-running events by helping with team training and planning.
Gathered opinions and support from grass-roots supporters to solidify group position.
Hospitality Worker
Aberdeen Bowling Club Chinese Restaurant
01.2019 - 01.2023
Prepared food and beverages and verified adherence of quality and safe food-handling standards.
Delivered excellent customer service to support company reputation and patron satisfaction.
Processed payments with focus on accuracy and correct cash-handling procedures.
Greeted guests with friendly and professional acknowledgment to build rapport.
Observed established health and safety regulations to safeguard teams and guests.