Peter Ewen
Bellmere,Queensland
Summary
Organised and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Assistant Venue Manager
Australia Venue Co
02.2021 - Current
- Enhanced customer satisfaction by providing top-notch service and addressing concerns promptly.
- Streamlined event planning processes for increased efficiency and reduced turnaround time.
- Managed venue schedules, ensuring optimal utilization of space and resources.
- Cultivated strong relationships with clients, leading to repeat business and referrals.
- Trained and supervised staff, fostering a team-oriented approach to ensure exceptional guest experiences.
Assistant Venue Manager
ALH
01.2021 - 01.2022
- Managed venue schedules, ensuring optimal utilization of space and resources.
- Cultivated strong relationships with clients, leading to repeat business and referrals.
- Trained and supervised staff, fostering a team-oriented approach to ensure exceptional guest experiences.
- Conducted regular safety inspections to maintain compliance with regulatory requirements and minimize risk at the venue.
- Monitored inventory levels for essential supplies, avoiding stockouts during peak times or high-demand events.
- Cultivated strong relationships with customers to build loyalty and repeat business.
State Trainer
H&L
03.2017 - 01.2021
- Working with Sales Manager onboarded new hotels/pubs with a 4 week training plan to assist with their knowledge of new stocktaking system and stock creation in the lead up to their live day
- Troubleshooting any variables or unknowns which may have occurred during the training/installation
- Worked closely with other states to ensure training was set at a national standard to ensure it was user friendly between shared sites
Assistant Manager
Aspley Hotel
03.2012 - 01.2017
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
- Increased sales through effective merchandising strategies and targeted promotions.
Skills
- Staff Scheduling
- Guest Relations
- Team Management
- Health and safety compliance
- Relationship Building
- Writing and verbal communication
- Risk Management
- Problem-solving abilities
- Decision-Making
- Team Leadership
Timeline
Assistant Venue Manager
Australia Venue Co
02.2021 - Current
Assistant Venue Manager
ALH
01.2021 - 01.2022
State Trainer
H&L
03.2017 - 01.2021
Assistant Manager
Aspley Hotel
03.2012 - 01.2017
Similar Profiles
CHLOE STAMPTONCHLOE STAMPTON
Food and Beverage Supervisor at Australia Venue CoFood and Beverage Supervisor at Australia Venue Co
Zane EngelsZane Engels
Reservations Agent at Australia Venue CompanyReservations Agent at Australia Venue Company
Stephanie M WilliamsStephanie M Williams
Event & Sales Manager at Pelister Park VenueEvent & Sales Manager at Pelister Park Venue