Peter Fairley
WERRIBEE,Victoria
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
8
8
years of professional experience
Work History
Group Operations Manager
Cook Beaumont Group
03.2018 - Current
- Supervised operations and day to day running of 4 venues.
- Helped each venue achieve KPI's, such as achieving wage budgets and sales margins.
- Developed strategies with individual venue managers to achieve turnover growth.
- Supervised group TAB operations for 15 hotels.
- Actively involved in food and beverage strategies and implications of activities across all 20 group venues.
- Trained and guided team members to maintain high productivity and performance metrics.
- Trained new employees on proper protocols and customer service standards.
- Interacted well with customers to build connections and nurture relationships.
- Partnered with vendors and suppliers to effectively manage and budget.
Venue Manager
Birmingham Hotel
04.2015 - 03.2018
- Inspected facility daily for overall cleanliness and to check supply quantities for reordering and restocking.
- Supervised events from start to finish using effective crowd control methods.
- Maximized cost-effectiveness by complying with budget, labor and revenue benchmarks.
- Implemented and enforced safety policies and procedures to manage risks and prevent accidents and mishaps.
- Monitored daily cash discrepancies, inventory shrinkage.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Managed purchasing, sales, marketing efficiently.
- Assisted in recruiting, hiring and training of team members.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Education
Diploma - Hotel And Catering Managment
GMIT
Galway, Ireland05.2000
Skills
- Quality Standards
- P&L Responsibility
- Departmental Operations
- Overseeing Employees
- Regulatory Compliance
- Business Operations
- Cost Control
- Employee Evaluation
- Customer Satisfaction
- Incident Management
- Budget Controls
- Sales Promotion
Timeline
Group Operations Manager
Cook Beaumont Group
03.2018 - Current
Venue Manager
Birmingham Hotel
04.2015 - 03.2018
Diploma - Hotel And Catering Managment
GMIT
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