Summary
Overview
Work History
Education
Skills
Timeline
Generic

Peter Farrell

Nambucca Heads,NSW

Summary

I am a motivated individual with experience in customer service and sales. I feel i am skilled in building customer relationships and understanding customer needs. I have strong communication and interpersonal skills for providing superior customer service.

The past 40 years has seen me employed in the communications and security industries as well as retail and food delivery.

The past year has found me unable to continue with the dairy delivery business we own.

I have recently completed my RSA and RCG certificates and am looking forward to a new career in the hospitality industry.

Overview

41
41
years of professional experience

Work History

Milk Vendor

Self Employed
11.2017 - 07.2022


  • Delivered dairy products on behalf of Norco to shops, restaurants and cafe's
  • Answered questions and assisted customers with item selection and location.
  • Maintained safe and healthy work environment in both customers premises and work vehicle.
  • Processed transactions by calculating purchase totals and collecting payments.

Security and Communications Technician

Self-employeed
05.2004 - 10.2017
  • Followed standards and procedures to maintain safe work environment.
  • Installed and Maintained Alarm and CCTV systems.
  • Installed and maintained Broadband services under contract to Visionstream Australia.
  • installed and maintained communications services

Technical Support Representative

Bosch Security Systems
10.2000 - 03.2004
  • Assisted customers in identifying issues and explained solutions to restore service and functionality.
  • Documented support interactions for future reference.
  • Resolved diverse range of technical issues across multiple systems and applications for customers and end-users.

Retail Worker

Bunnings, TV Antenna Supplies,
03.1998 - 10.2000
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Helped customers complete purchases, locate items
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.

Communications Technician

Telstra Corporation
02.1981 - 07.1997
  • Repaired cut cable of various sizes and worked with color-coded wires and cables.
  • Tested equipment and circuits using various tools such as standard hand tools and network diagnostic tools.
  • Followed standards and procedures to maintain safe work environment.
  • Oversaw business telecommunication networks, telephones and office equipment.

Education

No Degree - RSA And RCG

ETC NSW
Coffs Harbour, NSW
11.2023

No Degree - Electrical, Electronics And Communications Engineering

TAFE NSW
Granville, NSW
1985

No Degree - HSC

Macquarie Boys High School
Parramatta, NSW
1980

Skills

  • Excellent Customer Service skills gained through working with customers to create the best outcomes over the past 40 years, in the Security and Communications industries, as well as the Dairy delivery industry and retail positions held during this time
  • Trustworthy with both product and Payment Processing'
  • Very aware of Food Safety and Sanitation requirements
  • Very Good ability to learn new skills and procedures as shown with my wide range of work experiences

Timeline

Milk Vendor

Self Employed
11.2017 - 07.2022

Security and Communications Technician

Self-employeed
05.2004 - 10.2017

Technical Support Representative

Bosch Security Systems
10.2000 - 03.2004

Retail Worker

Bunnings, TV Antenna Supplies,
03.1998 - 10.2000

Communications Technician

Telstra Corporation
02.1981 - 07.1997

No Degree - RSA And RCG

ETC NSW

No Degree - Electrical, Electronics And Communications Engineering

TAFE NSW

No Degree - HSC

Macquarie Boys High School

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Peter Farrell