Peter Geurts
Coral Cove,Queensland
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
25
25
years of professional experience
Work History
Maintenance Officer
Blue Care Carina Aged Care Facility
07.2021 - Current
- Pursued and suggested operational improvements to enhance quality, improve productivity and reduce costs.
- Conducted regular inspections and audits to support proper functioning of equipment and safety and environmental compliance.
- Resolved day-to-day operational issues to reach short- and long-term performance goals.
- Created preventive maintenance and inspection lists and schedules to minimize breakdowns or disruptions in production processes.
- Investigated and diagnosed causes of breakdowns and developed programs and solutions to reduce or eliminate future occurrences.
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
- Efficiently assisted service workers with problematic transactions to maintain customer satisfaction and quickly rectify issues.
- Created and maintained daily and weekly reports for upper management.
- Evaluated final results to determine quality levels and isolate root causes of any identified faults.
Hospitality Officer
Blue Care
10.2012 - 07.2021
- Delivered goods and products to customer on time and in excellent condition.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Followed all relevant traffic laws and safety regulations.
- Obtained signatures from customers upon delivery of goods.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Maintained professional and friendly demeanour during deliveries to uphold company reputation.
Branch Manager
Carters Building Supplies
08.2008 - 09.2012
- Assessed employee performance and developed improvement plans.
- Maintained friendly and professional customer interaction
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
- Consulted customers to boost product sales and services.
- Implemented service improvements to enhance sales cycle.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
Sales Representative Assistant Manager
Carters Building Supplies
04.2004 - 08.2008
- Demonstrated exemplary customer service by engaging clients on sales floor.
- Assisted sales team with completing customer transactions and managing issues.
- Introduced cost-saving initiatives to reduce losses and increase profit margin.
- Liaised between customers and product development team to recommend product improvements.
- Forecasted sales and established processes to achieve sales objectives and related metrics.
- Modeled strong negotiation skills to help team members close tough deals with lucrative clients.
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Managed accounts to retain existing relationships and grow share of business.
- Built relationships with customers and community to establish long-term business growth.
Customer Service Representative
Carters Building Supplies
02.2000 - 04.2004
- Responded to customer requests for products, services, and company information.
- Developed customer service policies and procedures to meet and exceed industry service standards.
- Investigated and resolved customer inquiries and complaints quickly.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Processed customer service orders promptly to increase customer satisfaction.
- Developed and updated databases to handle customer data.
Education
Hawera High School
HaweraSkills
- Building Maintenance
- Plumbing Repairs
- Building inspections
- Electrical Systems
- Pest Control
- Property Maintenance
- Decision-Making
- Hand and Power Tool Operation
- Employee Safety Training
- Skilled Maintenance and Repair
- Schedule Management
Accomplishments
I have a fantastic work history that has been achieved though hard work and never giving up.
I left school at 15 and from there i went into sale, sales rep and a Branch Manager to where i am today and this was achieved through passion and loving what I do
Timeline
Maintenance Officer
Blue Care Carina Aged Care Facility
07.2021 - Current
Hospitality Officer
Blue Care
10.2012 - 07.2021
Branch Manager
Carters Building Supplies
08.2008 - 09.2012
Sales Representative Assistant Manager
Carters Building Supplies
04.2004 - 08.2008
Customer Service Representative
Carters Building Supplies
02.2000 - 04.2004
Hawera High School
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