Summary
Overview
Work History
Education
Skills
Countryofbirth
Timeline
Generic

Angela lamprianidis

Branch Manager
Roselands,NSW

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

38
38
years of professional experience

Work History

Building Management

Pacific building Management
01.2017 - Current
  • Consulted with building management about performance optimization strategies.
  • Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
  • Established rapport with clients by building trust, demonstrating empathy, and actively listening to their concerns throughout the case management process.
  • Supported building management team in maintaining compliance with local regulations regarding occupancy standards and fire safety procedures.
  • Contributed to a proactive maintenance culture by identifying areas for improvement and suggesting cost-effective solutions to building management.
  • Oversaw office maintenance requests, coordinating repairs with building management to minimize disruption to daily activities.
  • Implemented quality control measures across all aspects of building management ensuring consistent high standards were maintained throughout every aspect of facility operations.

Owner of “Mikro Café”

Self Employed
01.2016 - 01.2017
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Monitored market conditions to set accurate product pricing and take advantage of emerging trends.

State Manager - NSW & ACT

Coffex Coffee Australia
01.2011 - 01.2016
  • Managed a team of sales representatives, providing guidance and support for their professional growth.
  • Provided ongoing training and development opportunities for staff members, fostering a culture of continuous learning and growth.
  • Boosted sales through successful marketing and service optimization strategies.
  • Streamlined operations by identifying inefficiencies and implementing process improvements.
  • Maintained open lines of communication with all stakeholders, ensuring alignment on goals and expectations throughout the organization.
  • Fostered a positive work environment that promoted collaboration, teamwork, creativity, innovation amongst employees.
  • Tracked performance to identify deficiencies and adjust management strategies.
  • Implemented data-driven decision-making processes to identify areas for improvement and drive business growth.
  • Continuously monitored market trends to identify new opportunities for growth or competitive advantages.
  • Negotiated contracts and commercial agreements with favourable terms.
  • Expanded the client base through targeted outreach efforts, securing new contracts and partnerships.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.

Sales Representative

Coffex Coffee Australia
01.2008 - 01.2011
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
  • Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
  • Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
  • Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
  • Provided feedback from customers to product development team, influencing future product enhancements.
  • Achieved consistently high customer satisfaction ratings by tailoring solutions to individual needs.
  • Negotiated favourable terms in contracts, ensuring both customer satisfaction and profitability.

Owner of Cafe “Coco Bean Cafe

Self Employed
01.2004 - 01.2008
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
  • Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.

Building Manager

Pacific Building Maintenance
01.2000 - 01.2004
  • Inspected grounds and facilities to identify necessary repairs.
  • Managed operations, maintenance and improvement of properties.
  • Conducted regular property inspections to identify potential issues and address them proactively.
  • Enforced safety protocols throughout the building consistently resulting in reduced incidents or accidents.
  • Managed and scheduled contract workers who completed building maintenance and upgrades.
  • Managed daily operations for a smooth-running residential building, ensuring a safe and comfortable living environment.
  • Established clear guidelines for tenant responsibilities when it comes to waste disposal practice which led to cleaner premises.
  • Supervised a team of maintenance personnel, providing guidance on tasks prioritization and scheduling repairs accordingly.
  • Developed and enforced building policies, ensuring compliance with safety regulations.
  • Managed tenant inquiries and complaints, significantly improving resident satisfaction.

Service adviser/ Sales Manager

DALE FORD DEALERSHIP BANKSTOWN
01.1997 - 01.2000
  • Maintained high customer satisfaction standards to meet or exceed targets.
  • Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
  • Coordinated effectively with technicians and management staff, ensuring seamless communication throughout the entire service process.
  • Increased repeat business, establishing rapport and trust with customers through attentive listening and clear communication.
  • Assisted in training new Service Advisors, sharing best practices for effective communication and problem-solving skills.
  • Supported overall team success by assisting coworkers with complex customer inquiries and providing backup during peak periods.
  • Promoted additional services based on individual customer needs, increasing overall revenue without compromising integrity or trustworthiness.
  • Maintained up-to-date knowledge of product and service changes.
  • Followed up with customers about resolved issues to maintain high standards of customer service.

Distributor

SELF EMPLOYED DISTRIBUTOR Original Juice Co.
01.1993 - 01.1997
  • Increased customer satisfaction by providing exceptional service and support to distributors.
  • Collaborated with suppliers for timely product deliveries, ensuring client satisfaction.
  • Developed strong relationships with key accounts, leading to increased repeat business.
  • Participated in industry events, networking with potential clients and partners while representing the company professionally.
  • Contributed to revenue growth by identifying new sales opportunities and closing deals successfully.
  • Improved supply chain efficiency by optimizing logistics operations and reducing costs.
  • Conducted regular inventory audits to ensure accuracy and prevent losses.
  • Maintained up-to-date knowledge of industry regulations, ensuring compliance in all distribution activities.

Salesman/ Distribution

S-R Juice
01.1990 - 01.1993
  • Developed strong client relationships through consistent communication and exceptional customer service.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Upheld high standards of customer service by promoting and upselling new products and services.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Informed customers of promotions to increase sales productivity and volume.
  • Set and achieved company defined sales goals.
  • Presented professional image consistent with company's brand values.

Professional Soccer Player

National League GR
01.1987 - 01.1990
  • National League of Greece
  • Enhanced team performance by developing and implementing effective training drills.
  • Successfully transitioned from youth to professional soccer, adapting to new levels of competition and skill requirements.
  • Maintained peak physical fitness with a rigorous workout regimen, resulting in increased stamina during games.
  • Improved techniques and form by training consistently.
  • Maintained drive and determination to obtain personal and team objectives and goals.

Education

High School Diploma -

Dulwich Hill High School of Visual Arts & Design
Dulwich Hill, NSW

A.T.I Specialised Programme -

Automotive Training Institute

Skills

  • Public relations
  • Customer service
  • Office clerical controls
  • Communication
  • Negotiating
  • Interpersonal skills
  • Analytical skills
  • Organization and time management
  • Problem assessment
  • Problem management process
  • Building management systems

Countryofbirth

Australia

Timeline

Building Management

Pacific building Management
01.2017 - Current

Owner of “Mikro Café”

Self Employed
01.2016 - 01.2017

State Manager - NSW & ACT

Coffex Coffee Australia
01.2011 - 01.2016

Sales Representative

Coffex Coffee Australia
01.2008 - 01.2011

Owner of Cafe “Coco Bean Cafe

Self Employed
01.2004 - 01.2008

Building Manager

Pacific Building Maintenance
01.2000 - 01.2004

Service adviser/ Sales Manager

DALE FORD DEALERSHIP BANKSTOWN
01.1997 - 01.2000

Distributor

SELF EMPLOYED DISTRIBUTOR Original Juice Co.
01.1993 - 01.1997

Salesman/ Distribution

S-R Juice
01.1990 - 01.1993

Professional Soccer Player

National League GR
01.1987 - 01.1990

High School Diploma -

Dulwich Hill High School of Visual Arts & Design

A.T.I Specialised Programme -

Automotive Training Institute

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Angela lamprianidisBranch Manager