Peter Hiscock
Frankston,Australia
Summary
Dynamic General Manager at Spear & Jackson (Aust) with a strong history of operational efficiency and optimising strategic account management. Successfully managed multimillion-dollar P&L, fostering vendor relationships, and driving revenue growth. Recognised for strong analytical prowess and effective communication skills that enhance business development and market expansion. Committed to leveraging expertise to continue advancing organisational goals.
Overview
16
16
years of professional experience
Work History
General Manager
Spear & Jackson (Aust)
Dandenong South, VIC
10.2023 - 12.2024
- Established and maintained effective communication with staff members to ensure efficient operations.
- Prepared detailed reports for senior leadership outlining key performance metrics related to operational success.
- Directed or coordinated financial or budget activities to fund operations and maximize investments.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Also responsible for IT and ERP systems maintenance and administration. Oversaw enhanced reporting systems to improve monthly reporting and operational accuracy
National Sales Manager
Spear & Jackson (Aust)
Dandenong South, Australia
10.2017 - 09.2023
- Implemented strategies for effective management of sales teams within established territories.
- Monitored changing trends and economic indicators to maintain consistent sales performance.
- Enhanced national sales team productivity through targeted recruitment, orientation, and training efforts.
- Delivered exceptional service to enhance trading group satisfaction in Australia. Including: Mitre10 / IHG, Hardware & Building Traders (HBT) and key Industrial Retail groups Aust Industrial Supplies (AIS), Industrial Supply Group (ISG), Constriction Supply Specialists (CSS)
- Managed and guided sales team members handling diverse customer groups.
Self Employed
Self
Blackburn, Australia
06.2016 - 09.2017
- I took a break from several years of highly stressful management positions to renovate property for sale
- I had deteriorating health and felt I needed a change of environment to review my next challenge
- During this time I commenced additional studies in Psychology with a view of undertaking a complete change in career. These studies are on hold but on going.
Sales Manager
Crosscom Communications
North Melbourne, Australia
10.2012 - 05.2016
- Company Overview: Crosscom are Victoria's largest systems integrator of Motorola Two Way radios systems
- I was brought into Crosscom to introduce a new product range under Motorola, which if successful, would develop into the position of sales manager providing strategic direction to the sales team
- Although greatly successful at specific customers, the Crosscom sales team were undisciplined with no unified strategy to attack markets by segment
- Within 2 years Cross had secured one of the largest Bus Fleet communications updates encompassing 300 Two Way radios
- Crosscom are Victoria's largest systems integrator of Motorola Two Way radios systems
State Manager
Rittal Pty Ltd & Phoenix Contact Pty Ltd
Tullamarine, Australia
10.2008 - 05.2012
- Company Overview: Rittal are the world’s largest manufacturer of Industrial & IT Enclosures
- Phoenix Contact are a manufacturer of Industrial Process control equipment and components
- Responsible for P&L of the Melbourne warehouse, Staffing, Sales & budget implementation across Industrial & IT Product groups and Phoenix Contact
- Rittal’s annual turnover was 65 - 70 Million AUD, the Victorian operation contributed $16M, growing to $20M on or about my departure
- I acted as key account manager to Australia's largest telecommunications company, Telstra
- Rittal's business in Telstra was faltering, I was brought in as I had a long term background in IT & Telecommunications and strong relationships in Telstra
- The business was secured and awarded an extension to their existing contract some 12 months after joining
- Rittal's Industrial enclosures were sold through Electrical Wholesalers, similar in market to Hardware, with a focus on trading agreements, core ranging and cyclical sales calls
- Rittal are the world’s largest manufacturer of Industrial & IT Enclosures
- Phoenix Contact are a manufacturer of Industrial Process control equipment and components
Education
Associate Diploma of Business Studies - Marketing
Outer Eastern - Swinburne
Melbourne10.1992
Higher School Education -
Box Hill Technical College
Box Hill, Victoria, Australia11.1979
Bachelor of Counselling Psychology -
Australian Institute of Professional Counsellors
MelbourneSkills
- Strategic Account Management
- Product Lifecycle Management
- Project Management
- Enhancing Operational Efficiency
- Strong Written and Oral Communication
- Strong Analytical skills
- Sales planning and implementation
- Multimillion-dollar P&L management
- Vendor relationships
- Business development
- Revenue and market expansion
References
References available upon request.
Timeline
General Manager
Spear & Jackson (Aust)
10.2023 - 12.2024
National Sales Manager
Spear & Jackson (Aust)
10.2017 - 09.2023
Self Employed
Self
06.2016 - 09.2017
Sales Manager
Crosscom Communications
10.2012 - 05.2016
State Manager
Rittal Pty Ltd & Phoenix Contact Pty Ltd
10.2008 - 05.2012
Associate Diploma of Business Studies - Marketing
Outer Eastern - Swinburne
Higher School Education -
Box Hill Technical College
Bachelor of Counselling Psychology -
Australian Institute of Professional Counsellors
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