Peter Hogarth
Elderslie
Summary
Manager Automotive industry professional with extensive experience in managing dealership operations and ensuring high standards of customer service. Proven track record of collaboration and achieving results through effective team leadership and strategic planning. Known for adaptability and commitment to excellence in all tasks. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Driver Trainer
BINGO Industries
Eastern Creek, NSW
11.2023 - Current
- HR Driver
- Operating and maintaining Front Lift Waste Management vehicle
- Navigational Management
- Fatigue Management Reporting
- Training New Drivers in operational and policy procedures
- Conducting Current drivers reviews and refresher training
- Achievements:
- Promoted to Driver Trainer within 4 months of joining the industry.
- Followed all relevant traffic laws and safety regulations.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
Owner
SP Motorbikes
Mittagong, NSW
11.2018 - 12.2023
- Drive Sales team to reach & exceed targets
- Monitor and manage Parts, Accessories and Service productivity
- Work closely with F&I Business Managers, ensuring all prospects are followed up
- Build strong relationships with Finance and Insurance providers
- Manage HR, recruit, and interview perspective new employees
- Liaise with advertising executives; manage all print and online advertising.
- Maintain professional, accessible showroom and outside display
- Motivate all team members to reach and exceed targets
- Achievements:
- In under 4 years I have led my team to achieve Yamaha dealer of the year.
- Southern Highlands Automotive Dealer of the year, 2019, 2020 and 2021
- Increasing volume form an average of 20 units a month to an average of 70 a month.
- Achieving Top Yamaha Motors Finance and YM Insurance dealer in the country.
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Implemented marketing strategies to increase brand awareness and attract new customers.
General Manager
ON TWO WHEELS MOTORSPORTS
Campbelltown, NSW
08.2011 - 10.2018
- Drive Sales team to reach & exceed targets
- Monitor and manage Parts, Accessories and Service productivity
- Work closely with F&I Business Managers, ensuring all prospects are followed up
- Build strong relationships with Finance and Insurance providers
- Manage HR, recruit, and interview perspective new employees
- Liaise with advertising executives; manage all print and online advertising.
- Maintain professional, accessible showroom and outside display
- Motivate all team members to reach and exceed targets
- Achievements:
- In under 6 years I have led my team to achieve the Yamaha dealer of the year 2012, 2014 and 2015
- And #2 dealer in 2013 and 2016 taking our store from a ranking of #50 to #1 in Australia
- Increasing volume form an average of 40 units a month to an average of 110 a month in 2016.
- Achieving Top YMF and YMI dealer in the country in 2012, 2013, 2015 and 2016
- In turn having a huge impact on Parts & Accessories sales and Service income.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Implemented operational strategies and effectively built customer and employee loyalty.
Used Car Sales Manager
SUTTONS HOLDEN
Chullora, NSW
01.2008 - 01.2011
- Managed used vehicle wholesales and auction acquisitions and monitored and adjusted inventory to optimize customer options.
- Managed inventory effectively for optimal turnover rate and profitability.
- Oversaw repair and maintenance services for pre-owned vehicles, ensuring all cars met quality standards before being offered for sale.
- Mentored new sales staff, providing comprehensive training on company processes and best practices for successful selling.
- Negotiated competitive deals with customers, ensuring maximum profit margins while maintaining customer satisfaction.
Used Car Sales Manager
STEWART TOYOTA
Sutherland, NSW
01.2004 - 01.2008
- Streamlined internal processes to improve efficiency in daily workflow and increase overall productivity levels.
- Maintained a deep understanding of competitor offerings and pricing strategies, positioning our dealership as the top choice for prospective buyers.
- Conducted regular appraisals of pre-owned vehicles, ensuring accurate pricing based on market value and vehicle condition.
- Developed ongoing relationships with automotive wholesalers, securing favorable purchasing terms for used car inventory replenishment.
- Hired, trained and monitored performance of salespeople to establish sales quotas and manage sales goals.
- Coached sales team to drive traffic through phone and online appointments and referrals to meet or exceed sales targets.
Skills
- Time management
- Valid Driver's license
- Customer service
- Clean driving record
- Relationship building
- Sales team training
- Staff management
- Goals and performance
- Product knowledge
- Client relationship management
- Positive and upbeat
- Sales process
- Performance appraisals
- Customer relations
- Coaching and mentoring
- Operations management
Certification
- HR Truck Licence
- Firearms Licence H and AB
- Boat and Jetski Licence
Hobbies and Interests
Motorcycles, 4WD and Camping, Shooting, Handgun and Rifle Licence, Entertaining friends and family, Coaching Junior Rugby Union for my sons, Cash, Riggs and Mack
Disclaimer
Thank you for your time, this resume is viewed in the strictest of confidence.
Timeline
Driver Trainer
BINGO Industries
11.2023 - Current
Owner
SP Motorbikes
11.2018 - 12.2023
General Manager
ON TWO WHEELS MOTORSPORTS
08.2011 - 10.2018
Used Car Sales Manager
SUTTONS HOLDEN
01.2008 - 01.2011
Used Car Sales Manager
STEWART TOYOTA
01.2004 - 01.2008