Peter Kartinyeri
Meningie,SA
Summary
Proven Customer Service Cashier at Foodland, adept in cash management and problem-solving, enhanced customer loyalty through exceptional service and empathy. Skilled in fostering positive relationships, efficiently managed transactions, and exceeded service goals, demonstrating reliability and team collaboration. Achieved a streamlined checkout process, significantly improving the shopping experience.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Customer Service Cashier
Foodland
Meningie, SA
05.2022 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Counted money in drawers at beginning and end of each shift.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
- Developed and managed relationships with customers to increase customer loyalty.
- Answered product questions using knowledge of sales and store promotions.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
- Utilized EFTPOS system to handle customer cash and credit card transactions.
- Provided support to fellow cashiers by stepping in during breaks or assisting with complex transactions as needed.
- Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction.
- Streamlined the checkout process for faster service and improved customer experience.
Education
Meningie Area School
Meningie, SA2023
Skills
- Cash Handling
- Customer Service
- Patience and composure
- Reliability and punctuality
- Cash Management
- Product Knowledge
- Customer Focus
- Customer inquiries
- Refund handling
- Strong numeracy
- Customer Assistance
- Problem-Solving
- Reliable and Responsible
- Honest and Dependable
- Team Collaboration
- Adaptable and Flexible
- Order Taking
- Relationship Building
referee's
Vanessa Mammone, supervisor Ph: 041911609
Kimberly Irwin, Boss Ph: 0409878288
Timeline
Customer Service Cashier
Foodland
05.2022 - Current
Meningie Area School