Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
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Peter Kekere

Peter Kekere

Program/Social/Welfare/Community Officer
Yagoona,NSW

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

16
16
years of professional experience
7
7
years of post-secondary education

Work History

Event Set Up Officer

International Convention Centre
Sydney, NSW
04.2022 - Current
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Excellent communication skills, both verbal and written.
  • Paid attention to detail while completing assignments.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Developed and maintained courteous and effective working relationships.
  • Resolved problems, improved operations and provided exceptional service.
  • Proven ability to learn quickly and adapt to new situations.
  • Ran errands and provided general office support in a professional environment.
  • Gained strong leadership skills by managing projects from start to finish.
  • Skilled at working independently and collaboratively in a team environment.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Identified issues, analyzed information and provided solutions to problems.
  • Delivered services to customer locations within specific timeframes.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.

Chief Operation Officer

Christ Apostolic Community Care
Bankstown, NSW
02.2015 - Current
  • Leveraged experience through vital management positions guiding business to success.
  • Drove operational direction, administrative and cost efficiency and coordination of security program initiatives on behalf of clients.
  • Increased utilization by 100% across multiple departments within the organization.
  • Supported business growth through strategic planning and process development.
  • Met customer service standards and expectations consistently by effectively communicating and actively listening.
  • Secured 100% satisfaction rate for all client services offered.
  • Provided transformational support to clients by planning and implementing security interventions.
  • Increased profitability by optimizing sales and fulfilling lower overhead costs.
  • Led organization by developing professional and ethical culture focused on service delivery excellence.
  • Monitored internal controls to protect client facilities and assets.
  • Built strategic relationships with federal, state and local law enforcement agencies.
  • Implemented business development strategies, logo designs and website designs.
  • Made decisions with broad and positive impact on security management operations.
  • Represented organization at industry conferences and events.
  • Monitored key business risks and established risk management procedures.
  • Developed innovative sales and marketing strategies to facilitate business expansion.
  • Managed financial, operational and human resources to optimize business performance.
  • Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
  • Established and maintained strong relationships with customers, vendors and strategic partners.
  • Created succession plans to provide continuity of operations during leadership transitions.
  • Devised and presented business plans and forecasts to board of directors.
  • Initiated strategy to drive company growth and increase market share and profitability.
  • Analyzed industry trends and tracked competitor activities to inform decision making.
  • Cultivated company-wide culture of innovation and collaboration.
  • Communicated business performance, forecasts and strategies to investors and shareholders.
  • Led business initiatives resulting in numerous multi-year contracts.
  • Deliver strategic and practical advice for security operations at client locations.

Senior Executive Pastor

Christ Apostolic Church Praise Centre Australia
Bankstown, NSW
05.2007 - Current
  • Skilled at working independently and collaboratively in a team environment.
  • Gained strong leadership skills by managing projects from start to finish.
  • Developed strong organizational and communication skills through coursework and volunteer activities.
  • Developed and maintained courteous and effective working relationships.
  • Excellent communication skills, both verbal and written.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Delivered services to customer locations within specific timeframes.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Resolved problems, improved operations and provided exceptional service.
  • Developed strong communication and organizational skills through working on group projects.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked well in a team setting, providing support and guidance.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Strengthened communication skills through regular interactions with others.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.

Social Worker

Apex Healthcare Plus Disabilities Services
Blacktown, NSW
01.2019 - 07.2021
  • Maintained regular contact with clients by calling and visiting clients' homes.
  • Helped clients develop new coping mechanisms and techniques to drive behavior modification.
  • Formulated treatment plan strategies with multidisciplinary teams to provide comprehensive and continuous care plan.
  • Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
  • Signposted resources for improved client and family access to mental health services.
  • Supported clients and families with empathy and compassion during difficult times.
  • Coordinated external healthcare professionals to uphold high-quality, person-centred care.
  • Monitored clients' progress and adapted treatment plans to meet changing needs.
  • Updated client documentation for accurate, compliant and current records.
  • Helped clients with recognizing and managing mental health concerns through evidence-based interventions.
  • Conducted home visits to assess living environment and facilitate access to necessary resources.
  • Assisted clients with navigating and accessing social services such as housing and medical care.
  • Advocated for clients to assure respected rights and wishes.
  • Facilitated group therapy sessions to build supportive, communicative client networks.
  • Conducted home visits to assess clients' home environment and provide support.
  • Collaborated with other professionals to plan and coordinate care for clients.
  • Developed and implemented individualized treatment plans for clients.
  • Monitored clients' progress to adjust treatment plans accordingly.
  • Implemented community outreach programs to promote mental health awareness.
  • Provided crisis counseling and intervention services to clients in emergency situations.
  • Administered assessments to identify clients' needs and establish treatment plans.
  • Assisted clients in identifying community resources and connecting with appropriate services.
  • Educated clients and families on mental health, wellness and recovery topics.
  • Participated in professional development and training opportunities to enhance clinical skills.
  • Facilitated group therapy sessions to help clients develop coping skills and improve communication.
  • Devised and implemented community-based programs to promote mental health awareness.
  • Facilitated psychoeducational classes to help clients develop life skills.
  • Evaluated clients' social, emotional and psychological needs to create treatment plans.
  • Facilitated peer support groups to help clients connect with others.
  • Assisted clients in developing and setting realistic goals to promote positive change.
  • Documented client progress and activities in accordance with agency policies and procedures.
  • Developed and maintained strong relationships with community resources for successful referrals.
  • Utilized evidence-based practices to provide effective interventions for clients.
  • Participated in interdisciplinary team meetings to coordinate care for clients.

Project Supervisor (Education and Migration)

Goajo Agency Pty Ltd
Sydney, NSW
01.2018 - 12.2018
  • Learned and adapted quickly to new technology and software applications.
  • Organized and detail-oriented with a strong work ethic.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Worked effectively in fast-paced environments.
  • Developed and maintained courteous and effective working relationships.
  • Strengthened communication skills through regular interactions with others.
  • Developed strong communication and organizational skills through working on group projects.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Applied effective time management techniques to meet tight deadlines.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Worked well in a team setting, providing support and guidance.
  • Identified issues, analyzed information and provided solutions to problems.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Developed strong organizational and communication skills through coursework and volunteer activities.

Senior Consultant, Advisory Services

All Nations Consultant Company Ltd
Bankstown, NSW
01.2013 - 01.2015
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Applied effective time management techniques to meet tight deadlines.
  • Resolved problems, improved operations and provided exceptional service.
  • Learned and adapted quickly to new technology and software applications.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Developed strong communication and organizational skills through working on group projects.
  • Excellent communication skills, both verbal and written.
  • Identified issues, analyzed information and provided solutions to problems.
  • Delivered services to customer locations within specific timeframes.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Gained strong leadership skills by managing projects from start to finish.
  • Worked well in a team setting, providing support and guidance.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Strengthened communication skills through regular interactions with others.
  • Developed strong organizational and communication skills through coursework and volunteer activities.
  • Skilled at working independently and collaboratively in a team environment.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Analyzed problematic areas to provide recommendations and solutions.
  • Determined areas for improvement and implemented processes to alleviate problems.
  • Increased company revenue through restructuring processes and advising executives on important decisions.
  • Monitored technology use and program functionality, updating programs and making changes to enhance output.
  • Monitored and managed staff performance to attain target metrics both individually and team unit.
  • Gave budget suggestions for projects, outlining financial needs and forecasting.
  • Prioritized projects and project tasks depending upon key milestones and deadline dates.
  • Assessed needs for projects and made proposals to senior executives.
  • Exceeded customer requirements with accurate and deliverable solutions.
  • Streamlined key process for entire department by implementing method to improve efficiency.
  • Evaluated clients' needs and created plan of action to provide solutions.
  • Presented project scopes to employees and executives, proposing timelines, budgets and specifications.
  • Developed custom solutions based upon clients' strict requirements.
  • Performed business research and financial analysis.
  • Identified new revenue ideas and opportunities within existing markets.
  • Identified key areas in need of improvement and implemented plans to rectify issues.
  • Identified business issues through careful collaboration with key stakeholders.
  • Created monthly forecast templates and resource management allocations for approved projects.
  • Closely monitored and updated company systems for efficiency, output and other factors to improve overall productivity.

Humanitarian Worker

Settlement Services International
Ashfield, NSW
01.2011 - 12.2012
  • Developed and maintained strong relationships with community resources for successful referrals.
  • Developed and implemented individualized treatment plans for clients.
  • Documented client progress and activities in accordance with agency policies and procedures.
  • Collaborated with other professionals to plan and coordinate care for clients.
  • Facilitated psychoeducational classes to help clients develop life skills.
  • Evaluated clients' social, emotional and psychological needs to create treatment plans.
  • Facilitated peer support groups to help clients connect with others.
  • Assisted clients in developing and setting realistic goals to promote positive change.
  • Participated in interdisciplinary team meetings to coordinate care for clients.
  • Educated clients and families on mental health, wellness and recovery topics.
  • Conducted home visits to assess clients' home environment and provide support.
  • Implemented community outreach programs to promote mental health awareness.
  • Utilized evidence-based practices to provide effective interventions for clients.
  • Provided crisis counseling and intervention services to clients in emergency situations.
  • Participated in professional development and training opportunities to enhance clinical skills.
  • Assisted clients in identifying community resources and connecting with appropriate services.
  • Administered assessments to identify clients' needs and establish treatment plans.
  • Devised and implemented community-based programs to promote mental health awareness.
  • Facilitated group therapy sessions to help clients develop coping skills and improve communication.
  • Monitored clients' progress to adjust treatment plans accordingly.

Guest Service Supervisor

Advents Security Pty Ltd
Sydney, NSW
03.2008 - 12.2010
  • Set and managed policies for concierge services and guest relations.
  • Trained junior team members in customer service strategies and property policies.
  • Maintained high employee satisfaction and performance with hands-on and collaborative style.
  • Reviewed upcoming events and planned for expected challenges.
  • Processed guest payments and provided accurate change.
  • Maintained up-to-date knowledge of products and services offered.
  • Monitored team performance to confirm customer service standards were consistently met.
  • Led weekly staff meetings to maintain continuity of service and quality standards.
  • Resolved customer complaints swiftly, finding resolutions that maintained customer satisfaction.
  • Streamlined operational processes to maximize efficiency and customer satisfaction.
  • Collaborated closely with other departments to meet guest needs and provide best possible experience.
  • Created and delivered effective training materials and courses.
  • Supported team members by offering constructive feedback and coaching as needed.
  • Planned and executed marketing activities to improve property brand and increase revenue.
  • Participated in financial activities such as setting room rates, establishing budgets and allocating funds to departments.
  • Created and managed accurate occupancy forecasts and budgets.
  • Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
  • Solicited and reviewed guest feedback and promptly resolved complaints.
  • Maintained well-regarded concierge services to provide guests with assistance and convenient information about local attractions.
  • Established and upheld high standards, promoting great customer service and assistance to guests.
  • Fostered safe lodging environment with reliable and effective security services.
  • Implemented successful strategies to increase customer satisfaction.
  • Greeted and assisted guests by gathering information pertaining to reservations or requests.
  • Hired and trained new employees, demonstrating best methods for serving clients and guests.
  • Evaluated and promptly resolved lodging facility operational issues.
  • Booked large groups for weddings, seminars, conferences, and other events, providing best available room rates.
  • Developed and implemented promotional strategies to increase occupancy.
  • Assisted with development and distribution of marketing materials for facility.
  • Managed day-to-day operations of lodging facility, scheduling staff and overseeing budgets.

Education

Graduate Certificate - Arts/Theology/Ministry

Charles Sturt University
Canberra, ACT
07.2021 - 12.2022

Bachelor of Science - Community Welfare

Western Sydney University
Bankstown, NSW
01.2012 - 04.2016

Diploma - Community Service Works

TAFENSW
Bankstown, NSW
01.2011 - 12.2011

No Degree - Certificate IV in Community Service Works

TAFENSW
Bankstown, NSW
04.2001 -

No Degree - Certificate III in Travel And Tourism

TAFENSW
Sydney, NSW
04.2001 -

Skills

Event setup

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Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Event Set Up Officer

International Convention Centre
04.2022 - Current

Graduate Certificate - Arts/Theology/Ministry

Charles Sturt University
07.2021 - 12.2022

Social Worker

Apex Healthcare Plus Disabilities Services
01.2019 - 07.2021

Project Supervisor (Education and Migration)

Goajo Agency Pty Ltd
01.2018 - 12.2018

Chief Operation Officer

Christ Apostolic Community Care
02.2015 - Current

Senior Consultant, Advisory Services

All Nations Consultant Company Ltd
01.2013 - 01.2015

Bachelor of Science - Community Welfare

Western Sydney University
01.2012 - 04.2016

Humanitarian Worker

Settlement Services International
01.2011 - 12.2012

Diploma - Community Service Works

TAFENSW
01.2011 - 12.2011

Guest Service Supervisor

Advents Security Pty Ltd
03.2008 - 12.2010

Senior Executive Pastor

Christ Apostolic Church Praise Centre Australia
05.2007 - Current

No Degree - Certificate IV in Community Service Works

TAFENSW
04.2001 -

No Degree - Certificate III in Travel And Tourism

TAFENSW
04.2001 -

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Peter KekereProgram/Social/Welfare/Community Officer