Peter Kekere
Program/Social/Welfare/Community Officer
Yagoona,NSW
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
7
7
years of post-secondary education
Work History
Event Set Up Officer
International Convention Centre
Sydney, NSW
04.2022 - Current
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Worked flexible hours across night, weekend and holiday shifts.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Excellent communication skills, both verbal and written.
- Paid attention to detail while completing assignments.
- Gained extensive knowledge in data entry, analysis and reporting.
- Developed and maintained courteous and effective working relationships.
- Resolved problems, improved operations and provided exceptional service.
- Proven ability to learn quickly and adapt to new situations.
- Ran errands and provided general office support in a professional environment.
- Gained strong leadership skills by managing projects from start to finish.
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Identified issues, analyzed information and provided solutions to problems.
- Delivered services to customer locations within specific timeframes.
- Proved successful working within tight deadlines and a fast-paced environment.
- Worked well in a team setting, providing support and guidance.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
Chief Operation Officer
Christ Apostolic Community Care
Bankstown, NSW
02.2015 - Current
- Leveraged experience through vital management positions guiding business to success.
- Drove operational direction, administrative and cost efficiency and coordination of security program initiatives on behalf of clients.
- Increased utilization by 100% across multiple departments within the organization.
- Supported business growth through strategic planning and process development.
- Met customer service standards and expectations consistently by effectively communicating and actively listening.
- Secured 100% satisfaction rate for all client services offered.
- Provided transformational support to clients by planning and implementing security interventions.
- Increased profitability by optimizing sales and fulfilling lower overhead costs.
- Led organization by developing professional and ethical culture focused on service delivery excellence.
- Monitored internal controls to protect client facilities and assets.
- Built strategic relationships with federal, state and local law enforcement agencies.
- Implemented business development strategies, logo designs and website designs.
- Made decisions with broad and positive impact on security management operations.
- Represented organization at industry conferences and events.
- Monitored key business risks and established risk management procedures.
- Developed innovative sales and marketing strategies to facilitate business expansion.
- Managed financial, operational and human resources to optimize business performance.
- Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
- Established and maintained strong relationships with customers, vendors and strategic partners.
- Created succession plans to provide continuity of operations during leadership transitions.
- Devised and presented business plans and forecasts to board of directors.
- Initiated strategy to drive company growth and increase market share and profitability.
- Analyzed industry trends and tracked competitor activities to inform decision making.
- Cultivated company-wide culture of innovation and collaboration.
- Communicated business performance, forecasts and strategies to investors and shareholders.
- Led business initiatives resulting in numerous multi-year contracts.
- Deliver strategic and practical advice for security operations at client locations.
Senior Executive Pastor
Christ Apostolic Church Praise Centre Australia
Bankstown, NSW
05.2007 - Current
- Skilled at working independently and collaboratively in a team environment.
- Gained strong leadership skills by managing projects from start to finish.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Developed and maintained courteous and effective working relationships.
- Excellent communication skills, both verbal and written.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Delivered services to customer locations within specific timeframes.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Proven ability to develop and implement creative solutions to complex problems.
- Resolved problems, improved operations and provided exceptional service.
- Developed strong communication and organizational skills through working on group projects.
- Self-motivated, with a strong sense of personal responsibility.
- Worked well in a team setting, providing support and guidance.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Strengthened communication skills through regular interactions with others.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
Social Worker
Apex Healthcare Plus Disabilities Services
Blacktown, NSW
01.2019 - 07.2021
- Maintained regular contact with clients by calling and visiting clients' homes.
- Helped clients develop new coping mechanisms and techniques to drive behavior modification.
- Formulated treatment plan strategies with multidisciplinary teams to provide comprehensive and continuous care plan.
- Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
- Signposted resources for improved client and family access to mental health services.
- Supported clients and families with empathy and compassion during difficult times.
- Coordinated external healthcare professionals to uphold high-quality, person-centred care.
- Monitored clients' progress and adapted treatment plans to meet changing needs.
- Updated client documentation for accurate, compliant and current records.
- Helped clients with recognizing and managing mental health concerns through evidence-based interventions.
- Conducted home visits to assess living environment and facilitate access to necessary resources.
- Assisted clients with navigating and accessing social services such as housing and medical care.
- Advocated for clients to assure respected rights and wishes.
- Facilitated group therapy sessions to build supportive, communicative client networks.
- Conducted home visits to assess clients' home environment and provide support.
- Collaborated with other professionals to plan and coordinate care for clients.
- Developed and implemented individualized treatment plans for clients.
- Monitored clients' progress to adjust treatment plans accordingly.
- Implemented community outreach programs to promote mental health awareness.
- Provided crisis counseling and intervention services to clients in emergency situations.
- Administered assessments to identify clients' needs and establish treatment plans.
- Assisted clients in identifying community resources and connecting with appropriate services.
- Educated clients and families on mental health, wellness and recovery topics.
- Participated in professional development and training opportunities to enhance clinical skills.
- Facilitated group therapy sessions to help clients develop coping skills and improve communication.
- Devised and implemented community-based programs to promote mental health awareness.
- Facilitated psychoeducational classes to help clients develop life skills.
- Evaluated clients' social, emotional and psychological needs to create treatment plans.
- Facilitated peer support groups to help clients connect with others.
- Assisted clients in developing and setting realistic goals to promote positive change.
- Documented client progress and activities in accordance with agency policies and procedures.
- Developed and maintained strong relationships with community resources for successful referrals.
- Utilized evidence-based practices to provide effective interventions for clients.
- Participated in interdisciplinary team meetings to coordinate care for clients.
Project Supervisor (Education and Migration)
Goajo Agency Pty Ltd
Sydney, NSW
01.2018 - 12.2018
- Learned and adapted quickly to new technology and software applications.
- Organized and detail-oriented with a strong work ethic.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Worked effectively in fast-paced environments.
- Developed and maintained courteous and effective working relationships.
- Strengthened communication skills through regular interactions with others.
- Developed strong communication and organizational skills through working on group projects.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Gained extensive knowledge in data entry, analysis and reporting.
- Applied effective time management techniques to meet tight deadlines.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Cultivated interpersonal skills by building positive relationships with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Demonstrated leadership skills in managing projects from concept to completion.
- Worked well in a team setting, providing support and guidance.
- Identified issues, analyzed information and provided solutions to problems.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Developed strong organizational and communication skills through coursework and volunteer activities.
Senior Consultant, Advisory Services
All Nations Consultant Company Ltd
Bankstown, NSW
01.2013 - 01.2015
- Gained extensive knowledge in data entry, analysis and reporting.
- Applied effective time management techniques to meet tight deadlines.
- Resolved problems, improved operations and provided exceptional service.
- Learned and adapted quickly to new technology and software applications.
- Proven ability to develop and implement creative solutions to complex problems.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Developed strong communication and organizational skills through working on group projects.
- Excellent communication skills, both verbal and written.
- Identified issues, analyzed information and provided solutions to problems.
- Delivered services to customer locations within specific timeframes.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Gained strong leadership skills by managing projects from start to finish.
- Worked well in a team setting, providing support and guidance.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Strengthened communication skills through regular interactions with others.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Skilled at working independently and collaboratively in a team environment.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Analyzed problematic areas to provide recommendations and solutions.
- Determined areas for improvement and implemented processes to alleviate problems.
- Increased company revenue through restructuring processes and advising executives on important decisions.
- Monitored technology use and program functionality, updating programs and making changes to enhance output.
- Monitored and managed staff performance to attain target metrics both individually and team unit.
- Gave budget suggestions for projects, outlining financial needs and forecasting.
- Prioritized projects and project tasks depending upon key milestones and deadline dates.
- Assessed needs for projects and made proposals to senior executives.
- Exceeded customer requirements with accurate and deliverable solutions.
- Streamlined key process for entire department by implementing method to improve efficiency.
- Evaluated clients' needs and created plan of action to provide solutions.
- Presented project scopes to employees and executives, proposing timelines, budgets and specifications.
- Developed custom solutions based upon clients' strict requirements.
- Performed business research and financial analysis.
- Identified new revenue ideas and opportunities within existing markets.
- Identified key areas in need of improvement and implemented plans to rectify issues.
- Identified business issues through careful collaboration with key stakeholders.
- Created monthly forecast templates and resource management allocations for approved projects.
- Closely monitored and updated company systems for efficiency, output and other factors to improve overall productivity.
Humanitarian Worker
Settlement Services International
Ashfield, NSW
01.2011 - 12.2012
- Developed and maintained strong relationships with community resources for successful referrals.
- Developed and implemented individualized treatment plans for clients.
- Documented client progress and activities in accordance with agency policies and procedures.
- Collaborated with other professionals to plan and coordinate care for clients.
- Facilitated psychoeducational classes to help clients develop life skills.
- Evaluated clients' social, emotional and psychological needs to create treatment plans.
- Facilitated peer support groups to help clients connect with others.
- Assisted clients in developing and setting realistic goals to promote positive change.
- Participated in interdisciplinary team meetings to coordinate care for clients.
- Educated clients and families on mental health, wellness and recovery topics.
- Conducted home visits to assess clients' home environment and provide support.
- Implemented community outreach programs to promote mental health awareness.
- Utilized evidence-based practices to provide effective interventions for clients.
- Provided crisis counseling and intervention services to clients in emergency situations.
- Participated in professional development and training opportunities to enhance clinical skills.
- Assisted clients in identifying community resources and connecting with appropriate services.
- Administered assessments to identify clients' needs and establish treatment plans.
- Devised and implemented community-based programs to promote mental health awareness.
- Facilitated group therapy sessions to help clients develop coping skills and improve communication.
- Monitored clients' progress to adjust treatment plans accordingly.
Guest Service Supervisor
Advents Security Pty Ltd
Sydney, NSW
03.2008 - 12.2010
- Set and managed policies for concierge services and guest relations.
- Trained junior team members in customer service strategies and property policies.
- Maintained high employee satisfaction and performance with hands-on and collaborative style.
- Reviewed upcoming events and planned for expected challenges.
- Processed guest payments and provided accurate change.
- Maintained up-to-date knowledge of products and services offered.
- Monitored team performance to confirm customer service standards were consistently met.
- Led weekly staff meetings to maintain continuity of service and quality standards.
- Resolved customer complaints swiftly, finding resolutions that maintained customer satisfaction.
- Streamlined operational processes to maximize efficiency and customer satisfaction.
- Collaborated closely with other departments to meet guest needs and provide best possible experience.
- Created and delivered effective training materials and courses.
- Supported team members by offering constructive feedback and coaching as needed.
- Planned and executed marketing activities to improve property brand and increase revenue.
- Participated in financial activities such as setting room rates, establishing budgets and allocating funds to departments.
- Created and managed accurate occupancy forecasts and budgets.
- Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
- Solicited and reviewed guest feedback and promptly resolved complaints.
- Maintained well-regarded concierge services to provide guests with assistance and convenient information about local attractions.
- Established and upheld high standards, promoting great customer service and assistance to guests.
- Fostered safe lodging environment with reliable and effective security services.
- Implemented successful strategies to increase customer satisfaction.
- Greeted and assisted guests by gathering information pertaining to reservations or requests.
- Hired and trained new employees, demonstrating best methods for serving clients and guests.
- Evaluated and promptly resolved lodging facility operational issues.
- Booked large groups for weddings, seminars, conferences, and other events, providing best available room rates.
- Developed and implemented promotional strategies to increase occupancy.
- Assisted with development and distribution of marketing materials for facility.
- Managed day-to-day operations of lodging facility, scheduling staff and overseeing budgets.
Education
Graduate Certificate - Arts/Theology/Ministry
Charles Sturt University
Canberra, ACT 07.2021 - 12.2022
Bachelor of Science - Community Welfare
Western Sydney University
Bankstown, NSW 01.2012 - 04.2016
Diploma - Community Service Works
TAFENSW
Bankstown, NSW 01.2011 - 12.2011
No Degree - Certificate IV in Community Service Works
TAFENSW
Bankstown, NSW 04.2001 -
No Degree - Certificate III in Travel And Tourism
TAFENSW
Sydney, NSW 04.2001 -
Skills
Event setup
Setting up contracts
Showroom setup
Room set up and preparation
Event supervision
Setting up files
Event Support
Equipment setup and maintenance
Conference room set up
Post-Event Settlement
Trial study center set up
Customer Service
Guest Service delivery
Security Operations
Executive sales strategies
Senior citizen care
Executive presentations
Pastoral counseling
Executive leadership experience
Executive team leadership
Executive leadership
Executive support
Executive protection professional
Problem-Solving
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Event Set Up Officer
International Convention Centre
04.2022 - Current
Graduate Certificate - Arts/Theology/Ministry
Charles Sturt University
07.2021 - 12.2022
Social Worker
Apex Healthcare Plus Disabilities Services
01.2019 - 07.2021
Project Supervisor (Education and Migration)
Goajo Agency Pty Ltd
01.2018 - 12.2018
Chief Operation Officer
Christ Apostolic Community Care
02.2015 - Current
Senior Consultant, Advisory Services
All Nations Consultant Company Ltd
01.2013 - 01.2015
Bachelor of Science - Community Welfare
Western Sydney University
01.2012 - 04.2016
Humanitarian Worker
Settlement Services International
01.2011 - 12.2012
Diploma - Community Service Works
TAFENSW
01.2011 - 12.2011
Guest Service Supervisor
Advents Security Pty Ltd
03.2008 - 12.2010
Senior Executive Pastor
Christ Apostolic Church Praise Centre Australia
05.2007 - Current
No Degree - Certificate IV in Community Service Works
TAFENSW
04.2001 -
No Degree - Certificate III in Travel And Tourism
TAFENSW
04.2001 -