I am a dedicated, organised and methodical individual. I have good interpersonal skills, am an excellent team worker and am keen and very willing to learn and develop new skills. I am reliable and dependable and often seek new responsibilities within a wide range of employment areas.
Overview
30
30
years of professional experience
Work History
Operations Manager
Australian Academy Of Commerce
04.2017 - Current
Supervised operations staff and kept employees compliant with company policies and procedures.
Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Developed systems and procedures to improve operational quality and team efficiency.
Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
General Manager
Nice Industries
08.1994 - 10.2016
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Developed and implemented strategies to increase sales and profitability.
Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Processed new hire paperwork and documents.
Ensured timely payment of employee wages by consistently meeting deadlines for payroll processing.
Updated employee files with new details such as changes in address or salary levels.
Reduced errors in payroll calculations through thorough review and reconciliation procedures.
Maintained accurate records of employee hours, overtime, and leave balances for precise payroll calculations.
Maintained compliance with federal, state, and local tax regulations by staying up-to-date on changes and adjusting payroll systems accordingly.
Assisted in the implementation of a new payroll software system, leading training sessions for users and providing ongoing support during transition periods.
Trained new employees on accounting principles and company procedures.