Summary
Overview
Work History
Education
Skills
Certification
Languages
Affiliations
References
Timeline
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Peter Malak

Sydney,NSW

Summary

Self-motivated Operations Manager with proven success in streamlining processes and controlling costs through collaboration with consultants, area leaders, and employees. Highly organized and detail-oriented with a strong record of meeting and exceeding business targets. In-depth knowledge of operational and budget management techniques.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Operations Manager

TABARAK Holding Group
Fifth Settelment, Cairo,Egypt
12.2021 - 09.2024

Managed a portfolio of over 500 residential and commercial properties, ensuring compliance with leasing agreements, tenant laws, and maintenance schedules.

Negotiated contracts with suppliers and service providers, saving an average of 25% per year in operational expenses.

Coordinated inspections, lease renewals, and handled tenant complaints and disputes efficiently.

Ensured timely collection of rents and service charges, and on-time payment rate across properties managed.

Managing mortgage procedures for each case.

Operations Manager

Orascom Housing Community
6 October City, Cairo, Egypt
05.2008 - 11.2021

• Oversee daily operations of a property portfolio, ensuring efficient property management and tenant satisfaction.

Lead a team of operational property managers, providing coaching, performance evaluations, and training.

Implement cost-effective solutions and operational strategies.

Collaborate with stakeholders, including landlords, tenants, and contractors, to ensure smooth transactions and resolve disputes.

Manage property maintenance, capital works projects, and major repairs, coordinating with vendors and contractors for timely completion.

Working on the CRM system.

Responsible for the unit's delivery after making sure that all steps are done.

Education

Bachelor - Social Work

High Institute , Ain Shams
Cairo , Egypt
06-2007

Skills

Property management

Team leadership and training

Budget management and financial planning

Strategic planning and process improvement

Vendor and contract negotiation

Client relationship management

CRM and property management software

Lease and tenant management

Certification

• HLTAID009 provide cardiopulmonary resuscitation, NSW

• HLTAID010 provide basic emergency life support, NSW

• HLTAID011 provide First Aid, NSW

Languages

English
Professional
Arabic
Native/ Bilingual

Affiliations

  • Travel

References

References available upon request.

Timeline

Operations Manager

TABARAK Holding Group
12.2021 - 09.2024

Operations Manager

Orascom Housing Community
05.2008 - 11.2021

Bachelor - Social Work

High Institute , Ain Shams
Peter Malak