Peter Malone
Green Point,NSW
Summary
Confident Computer Technician with expertise in help desk environments, assisting both employees and customers with technical issues. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Computer Technician Assistant
James Reynolds
06.2021 - 02.2023
- Facilitated smooth transitions during hardware upgrades or software installations for minimal disruptions to daily operations.
- Offered remote assistance to offsite employees experiencing technical difficulties while working from home or traveling on business trips.
- Configured hardware, devices, and software to set up work stations for employees.
- Responded to customer inquiries and provided technical assistance over phone and in person.
- Delivered computers and devices to customers.
- Assisted in development of system security protocols.
- Offered assistance in implementing and developing training programs.
Education
No Degree -
St Edwards Christian Brothers College
11.2013
Skills
- Printer setup
- Hardware and Software Configuration
- Service Desk Team Management
- Hardware upgrades
- Remote Support
- Computer Diagnostics
- Operating system management
- Helpdesk services
- Analytical and Methodical
- Equipment Repair
- Server Administration
- Mac systems
- Issue and Resolution Tracking
- Help Desk Support
- Application support
- Support Services
Certification
- Cyber Security Basics Online Course
- Barista Tafe Course
Musician
I am a guitar player for 14+ years featured on albums on Spotify, Apple Music and other streaming platforms. The music I play ranges from Rock to Rap instrumentals to Progressive Rock and Punk Rock/ Blues and Acoustic styles.
Timeline
Computer Technician Assistant
James Reynolds
06.2021 - 02.2023
No Degree -
St Edwards Christian Brothers College
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