PETER MARSTON
2a Salisbury Street South Hurstville,NSW
Summary
Experienced software technician with 6 years working at Lenovo. Part of a team that helped Lenovo grow from a small operation to one of the leaders in Australia's IT services. Organized and dependable candidate successful at managing multiple projects with the proven ability to analyze, diagnose, and resolve technical issues. Willingness to take on added responsibilities to meet team goals. Looking for a new opportunity to further my career.
Overview
11
11
years of professional experience
Work History
IT Technician
Lenovo CFS
03.2018 - Current
- Main responsibilities were pre-deployment services to devices based on customers specifications.
- SOE deployments, computer imaging, whiteglove and autopilot services, pc rollouts, post installation support, and Windows 10/11 troubleshooting.
- Bios configuration on the devices, which involves changing the devices internal configuration settings, as well as updating bios version.
- Oversee and monitor multiple large projects including planning, management, and working collaboratively with cross-functional teams from conception to completion.
- Responsible for end of day reports in order to accurately keep track of stock and highlight any mistakes made or discrepancies.
- Involved in meetings with clients to discuss ongoing and upcoming projects and to help address any customer inquiries or any technical issues.
- Implement and manage extensive list of SOPs.
Technician
Rogers
12.2015 - 12.2017
- Testing and checking faulty modems, as well as conducting repairs on salvageable devices.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Assisted in organising shipment times/dates, as well as working on general warehouse duties such as packing, preparing pallets, etc.
warehouse production storeperson
DHL
01.2013 - 06.2015
- Inbound and outbound work , goods receiving and consignment of dispatching orders as well as rapid order dispatching.
- Inventory management, and accurately tracking stock.
- Updated computer tracking software using scanners and manual entry methods.
- Organized, sorted, and checked input data against original documents.
Education
Certificate IV Information And Technology -
St George TAFE Institute
2013
Certificate III - Business
St George TAFE Institue
2012
High School Certificate -
Blakehurst High School
2012
Skills
- Software Installation
- Computer Imaging
- Bios Configuration
- Hardware and Software Configuration
- Windows 10/11
- Microsoft Excel
- Customer Service
- Organizational Skills
- Resolve Technical Problems
- Diagnose Faults
- Time Management
- Communication
- Logistics
Additional Information
Available upon request.
Timeline
IT Technician
Lenovo CFS
03.2018 - Current
Technician
Rogers
12.2015 - 12.2017
warehouse production storeperson
DHL
01.2013 - 06.2015
Certificate IV Information And Technology -
St George TAFE Institute
Certificate III - Business
St George TAFE Institue
High School Certificate -
Blakehurst High School
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