Peter Martin
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Sales Consultant
Reece
02.2022 - Current
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Managed customer accounts to secure customer satisfaction and repeat business.
- Utilized CRM software to manage customer accounts and track performance metrics.
- Maximized customer retention by resolving issues quickly.
- Updated accounting ledgers and journals to balance statements and maintain consistent records with customer accounts.
Manager
Mcdonalds
03.2019 - 02.2022
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Onboarded new employees with training and new hire documentation.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Education
Bachelor of Engineering (Honours) - Software
Macquarie University
Sydney, NSW11.2026
Skills
- Customer Relationship Management
- Product and Service Knowledge
- Sales and Marketing
- Positive Customer Engagement
- Strategic Account Development
- Consultative Selling Techniques
- Product Promotion
Timeline
Sales Consultant
Reece
02.2022 - Current
Manager
Mcdonalds
03.2019 - 02.2022
Bachelor of Engineering (Honours) - Software
Macquarie University