Peter Matthew
Sydney,Australia
Summary
Results-oriented professional bringing expertise in accounting, supply chain management, and marketing. Successful at overseeing all areas of daily operations and making effective policy decisions to positively impact business direction and bottom line profits.
Overview
17
17
years of professional experience
Work History
NATIONAL OPERATIONS MANAGER
Retail Safari
Sydney, Australia
04.2022 - 12.2024
- Developed operating budgets for each store and worked cooperatively with teams to control expenses, eliminate waste and reduce overhead costs.
- Identified process gaps and developed solutions to improve operational performance.
- Delegated work to staff, setting priorities and goals.
- Decreased district operational overhead between branches while improving overall sales.
- Supported and planned various effective marketing and sales strategies.
- Implemented successful business strategies to increase revenue and target new markets.
- Oversaw inventory control of regional supplies and materials.
- Verified adherence to OSHA and internal safety standards to minimize risks and enhance workplace safety.
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
- Collaborated with senior management on strategies to optimize operational efficiency across regions.
- Directed or coordinated financial or budget activities to fund operations and maximize investments.
- Analyzed financial records from each region to ensure accuracy in reporting results.
ACCOUNT MANAGER
Retail Safari
Sydney, Australia
07.2019 - 03.2022
- Formulated a sales strategy informed by consumer purchasing patterns and market conditions.
- Increased bottom-line profits through development of new product penetration strategies.
- Negotiated contracts with clients to maximize profitability.
- Identified upselling and cross-selling opportunities to maximize account growth and revenue generation.
- Created comprehensive reports on account performance and presented them to senior management.
- Implemented methods to prevent financial losses.
- Implemented effective sales strategies to transform leads into customers.
- Generated leads through cold calling activities.
- Recruited, hired and trained new hires to optimize profitability.
FLEET MANAGER
The Hirest Transport
Sydney, Australia
11.2018 - 05.2019
- Achieved 0% operational incidents through implementation of strict safety protocols.
- Boosted productivity and overall output by 315% through effective management of production times.
- Led maintenance team, assigning tasks to streamline operations.
- Implemented comprehensive fleet design to enhance brand visibility.
- Negotiated equipment prices to reduce expenditures.
GLOBAL SOURCING BUSINESS ANALYST
Wesfarmers Industrial & Safety (Blackwoods)
Sydney, Australia
05.2017 - 11.2018
- Assisted leadership team in reporting, analysis, and business presentations.
- Executed gap analysis to uncover process inefficiencies.
- Enhanced business strategy by focusing on customer needs and acting on feedback.
- Utilized problem-solving skills to address and fix operational issues.
- Conducted insightful, ad hoc analyses to investigate ongoing or one-time operational issues.
- Drafted functional specifications documents outlining project scope, objectives and deliverables.
BUSINESS MANAGER
Caltex Australia
Sydney, Australia
03.2008 - 05.2017
- Oversaw staff and evaluated performance to identify training requirements.
- Addressed customer issues efficiently, focusing on maintaining satisfaction.
- Ensured successful resolution of customer concerns.
- Trained associates on performance-oriented strategies.
- Teamed up with top executives to refine customer service and support systems.
- Outperformed group goals, partnering with colleagues to improve customer service strategies.
- Negotiated contracts with external carriers to reduce costs.
- Developed and managed company loyalty program on social media and in physical stores.
Education
MBA - MASTER OF BUSINESS ADMINISTRATION -
The University of Newcastle
Newcastle, NSW08.2022
CERTIFIED IT SYSTEMS ANALYST -
Australian Computer Society
Sydney, NSW09.2016
CERTIFIED ICT SUPPORT TECHNICIAN -
Trade Recognition Australia
06.2015
CERTIFICATE IV IN BUSINESS ADMINISTRATION -
Astute Training Australia
Sydney, NSW09.2010
DIPLOMA OF INFORMATION TECHNOLOGY SOFTWARE DEVELOPMENT -
Canterbury Business College
Sydney, NSW03.2010
BACHELOR OF PHARMACEUTICAL SCIENCES -
Misr University for Science and Technology
Cairo, Egypt06.2004
Skills
- Project planning
- Project management
- Team leadership
- Market research
- Networking expert
- Training and development
- Effectively drive business objectives
- Precision in Work
- Financial Acumen
- Effective Negotiation Skills
- Advanced Analytical Skills
- Adaptability to change
- Stakeholder management
- Warehouse and inventory management
- Effective delegation skills
- Inventory monitoring
- Outstanding communication skills
- Safety protocol
- Transportation management
- Warehouse management
- Forecasting
- Logistics management
- Demand planning
- MS office suite
- Facility management
Applications and systems
- High proficiency in all MS applications
- Advanced excel skills
- Tableau
- IBM SPSS Statistics
- Sales Force
Languages
English
Full Professional
Arabic
Native/ Bilingual
French
Professional
References
References available upon request.
Timeline
NATIONAL OPERATIONS MANAGER
Retail Safari
04.2022 - 12.2024
ACCOUNT MANAGER
Retail Safari
07.2019 - 03.2022
FLEET MANAGER
The Hirest Transport
11.2018 - 05.2019
GLOBAL SOURCING BUSINESS ANALYST
Wesfarmers Industrial & Safety (Blackwoods)
05.2017 - 11.2018
BUSINESS MANAGER
Caltex Australia
03.2008 - 05.2017
MBA - MASTER OF BUSINESS ADMINISTRATION -
The University of Newcastle
CERTIFIED IT SYSTEMS ANALYST -
Australian Computer Society
CERTIFIED ICT SUPPORT TECHNICIAN -
Trade Recognition Australia
CERTIFICATE IV IN BUSINESS ADMINISTRATION -
Astute Training Australia
DIPLOMA OF INFORMATION TECHNOLOGY SOFTWARE DEVELOPMENT -
Canterbury Business College
BACHELOR OF PHARMACEUTICAL SCIENCES -
Misr University for Science and Technology
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