PETER MCKENZIE
Werribee,VIC
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
26
26
years of professional experience
Work History
Rentokil-Initial
01.2021 - Current
keeping bathromms clean.
CUSTOMER GREETER
KMART
01.2015 - 01.2021
- Welcomed customers with friendly greetings at store entrance.
- Assisted customers in locating products throughout the store.
- Provided information on promotions and store policies to enhance customer experience.
- Maintained clean and organized entry area for a welcoming atmosphere.
- Collaborated with team members to improve customer service efficiency.
- Handled customer inquiries and resolved concerns promptly and courteously.
- Monitored foot traffic patterns to optimize greeting strategies during peak hours.
- Engaged with customers to gather feedback on store services and products.
- Greeted customers upon their arrival and provided them with a warm welcome.
- Fostered positive relationships with customers through engaging conversations about their shopping experience.
- Performed opening, closing duties such as counting cash drawers and setting up, breaking down displays.
- Maintained a clean and organized environment for customers to shop in.
- Provided helpful advice regarding products to customers.
DRIVER
UBER
01.2015 - 01.2021
- Maintained cleanliness and organization of vehicle interior and exterior.
- Navigated city streets to provide safe and efficient rides for passengers.
- Communicated effectively with passengers to ensure a pleasant experience.
RPG SECURITY
01.2012 - 01.2015
- Event work
- Loss prevention
- Asset protection
Security Officer
ISS SECURITY
Werribee
01.2011 - 01.2012
- Gallery attendant
- Control room
- Functions
- VIP protection
- Meal reliever control room/supervisor
- Team leader
Security Officer
WILSON SECURITY
Werribee, VIC
01.2005 - 01.2011
- Gallery attendant
- Control room
- Functions
- VIP protection
- Meal reliever control room/supervisor
ISS SECURITY
01.2000 - 01.2005
- Gallery attendant
- Control room
- Functions
- VIP protection
- Meal reliever control room/supervisor
- Team leader
Education
High School Diploma -
Huntindale Tech
Oxley, VIC06-1991
Skills
- Customer service
- Product knowledge
- Cleanliness standards
- VIP protection
- Customer relationship management
- Safety awareness
- Conflict resolution
- Team collaboration
- Effective communication
- Attention to detail
- Time management
- Active listening
- Problem solving
- Multitasking
- Organization and time management
- Verbal communication
- PPE use
- Maintenance & repair
References
- KEITH WILLAMS, ISS Security, 0397206205
- BELINDA RIXON, RPG SECURITY, 0422229639
- ALLAN PHILLIPS, Chubb Security, 0430316173
Licenses Qualifications
- Certificate II in Security Operations
- Certificate III in Security Operations
- National police check
- Melbourne airport security/safety course
- Customer/counter terrorism/legal requirement
- Advance security operation(floor leader)
- Armed guard
- Self-contained breathing apparatus
- Work site traffic management
- Automated external defibrillation
- Customer service
- MCC/MCG core induction
- Handcuffs and Batons
- Working with children check
- Techniques/provide for the safety of person at risk
- Bomb incident management/bomb incident awareness
- HR TRUCK LICENCE{AUTO}
- FORKLIFET LICENCE LF
- Articulated Haul Truck
Timeline
Rentokil-Initial
01.2021 - Current
CUSTOMER GREETER
KMART
01.2015 - 01.2021
DRIVER
UBER
01.2015 - 01.2021
RPG SECURITY
01.2012 - 01.2015
Security Officer
ISS SECURITY
01.2011 - 01.2012
Security Officer
WILSON SECURITY
01.2005 - 01.2011
ISS SECURITY
01.2000 - 01.2005
High School Diploma -
Huntindale Tech