PETER NGUYEN
MARRICKVILLE,AUSTRALIA
Summary
Customer service professional with a strong background in enhancing customer satisfaction and improving service strategies. Skilled in problem-solving, time management, and team leadership, with a proven track record of increasing positive reviews and customer retention.
Overview
5
5
years of professional experience
Work History
House Cleaner
Absolute Domestics
11.2025 - Current
Customer Service
Breadtop
01.2023 - 10.2024
- Assisted customers with product inquiries, resolving issues promptly, enhancing customer satisfaction.
- Processed transactions efficiently, reducing wait times and improving overall service experience.
Customer Service Associate / Cashier
Harris Farm Markets
01.2021 - 01.2023
- Assisted customers with purchases, resolving issues, and ensuring satisfaction, boosting repeat business.
- Processed transactions efficiently, reducing wait times and enhancing checkout experience.
Sales Associate
Gong Cha
01.2022 - 12.2022
- Assisted customers with product selection, boosting sales and enhancing satisfaction.
- Managed inventory and restocked shelves, ensuring product availability and minimising stockouts.
Packer
Harris Farm Markets
01.2021 - 01.2022
- Packed and organized produce, ensuring quality and freshness for customers, improving satisfaction.
- Assisted in inventory management, tracking stock levels accurately, preventing shortages and overstock.
Education
Saint Maroun College
Dulwich Hill09-2025
Skills
- Problem Solving, Time Management, Team Leadership, Conflict Resolution
- Customer Engagement, Service Improvement, Organizational Skills, Creativity
- Emotional Intelligence, Customer Loyalty, Attention to Detail, Content Creation
- Technical support
- Strategic planning
LANGUAGES
Vietnamese (Native), English (Proficient).
Timeline
House Cleaner
Absolute Domestics
11.2025 - Current
Customer Service
Breadtop
01.2023 - 10.2024
Sales Associate
Gong Cha
01.2022 - 12.2022
Customer Service Associate / Cashier
Harris Farm Markets
01.2021 - 01.2023
Packer
Harris Farm Markets
01.2021 - 01.2022
Saint Maroun College
HOBBIES
People called me a sneakerhead because I am passionate about sneaker history and collecting O.G. sneakers., I also work out 3-4 times a week to get stronger, I usually play basketball and I collect basketball shoes