Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
References
Timeline
Generic

Peter Robinson

Pimpama,QLD

Summary

Dedicated to educating others in all things health and fitness. Passionate trainer and fitness enthusiast. Dynamic professional with a proven track record in sales and management, excelling in customer service. Adept at utilizing POS systems and fostering team collaboration, I consistently enhance customer satisfaction and operational efficiency. My goal-oriented mindset drives me to achieve results while maintaining a reliable and adaptable approach in fast-paced environments.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Retail/Store Person

Petbarn
Pimpama, QLD
10.2024 - Current
  • Delivered exceptional customer service through effective greetings and support.
  • Executed inventory control tasks, reconciling physical counts with computer records.
  • Processed sales transactions accurately while operating cash register.
  • Ensured safety regulations compliance during merchandise handling.
  • Educated customers on product features and addressed inquiries promptly.
  • Assisted with unloading deliveries and organizing stock in back room.
  • Utilized upselling techniques to enhance customer satisfaction and boost revenue.
  • Organized store layout by restocking displays and returning merchandise to proper locations.

Driver and Transport Manager

Entyr Pty Ltd
Yatala, QLD
08.2023 - 09.2024
  • Identified efficiency improvement areas, reducing costs across operations.
  • Created reports analyzing operational performance metrics, including fuel consumption and fleet utilization.
  • Maintained documentation for driver's logbooks, manifests, and legally mandated paperwork.
  • Recruited and trained drivers, ensuring adherence to company policies.
  • Organized driver routes, monitored performance, and documented activities.
  • Resolved customer complaints regarding transport services swiftly and effectively.
  • Ensured compliance with safety regulations throughout the transport process.
  • Monitored vehicle maintenance schedules, ensuring optimal vehicle condition.

Truck Driver

Cleanaway Pty Ltd
Molendinar, QLD
10.2018 - 08.2023
  • Conducted regular inspections of assigned equipment and reported any issues promptly.
  • Assisted customers with questions or complaints related to services provided.
  • Replenished fuel tanks when necessary throughout the route.
  • Loaded refuse onto trucks manually when necessary.
  • Cleaned compactor area after emptying containers at transfer station.
  • Disposed of collected materials properly at designated sites following safety protocols.
  • Emptied containers into hopper on back of truck using hand tools and and or mechanical lift device.
  • Ensured that the vehicle was not overloaded in accordance with weight limits.
  • Checked container contents for prohibited items before collecting them.
  • Adhered to all safety regulations while operating truck according to local driving laws.
  • Reported any hazardous conditions or damaged equipment to supervisor immediately.
  • Maintained records of routes completed and amount of material collected during each shift.
  • Provided assistance to co-workers as needed during busy periods or emergency situations.
  • Adhered to all company policies regarding waste handling procedures and customer service standards.
  • Operated waste collection truck to pick up and transport garbage, recyclable materials, and yard waste from residential areas.
  • Inspected trucks daily to ensure proper functioning of brakes, lights, signals, and other safety equipment.
  • Trained new drivers on safe truck operations and route fulfillment.

Warehouse Storeperson/Delivery Truck Driver

Groove Tile and Stone
Ormeau, QLD
01.2016 - 10.2018
  • Inspected products for damages prior to storage.
  • Monitored stock levels and replenished inventory as needed.
  • Updated internal databases with product and shipment information.
  • Investigated customer complaints regarding delivery issues promptly.
  • Maintained cleanliness and safety of warehouse environment consistently.
  • Provided exceptional customer service in face-to-face and phone interactions.
  • Operated forklifts and material handling equipment safely.
  • Prepared orders by efficiently picking, packing, and labeling merchandise.

Customer Service Representative

Campbells Wholesale
Nerang, QLD
05.2014 - 01.2016
  • Responded to customer inquiries via phone, email, and chat promptly.
  • Identified process improvement areas in customer service and recommended actionable changes.
  • Delivered exceptional customer service to enhance satisfaction and loyalty.
  • Performed administrative tasks including filing, updating databases, and generating reports.
  • Cultivated positive relationships with customers through friendly interactions.
  • Maintained professionalism while addressing challenging customer situations.
  • Provided accurate product and service information to assist customers effectively.
  • Collected customer feedback using surveys to inform service improvements.

Sales Manager

Great Aussie Campers
Thornleigh, NSW
01.2010 - 03.2014
  • Negotiated with vendors to secure favorable product purchases and contracts.
  • Created and presented monthly reports on sales performance to management.
  • Collaborated with marketing team to develop promotional materials targeting key customers.
  • Provided technical support, addressing customer inquiries about product features and capabilities.
  • Conducted regular meetings with staff to assess quarterly and annual goals.
  • Developed pricing strategies that maximized profits while ensuring market competitiveness.
  • Managed daily sales department operations, including staff supervision and performance oversight.
  • Cultivated strong relationships with suppliers and key clients to enhance business development.

Business Owner

PJ's Automotive services
Plumpton, NSW
02.2003 - 01.2010
  • Scheduled maintenance activities for business equipment to ensure optimal performance.
  • Implemented tracking systems for sales performance and data trend analysis to maximize profitability.
  • Oversaw daily operations, providing guidance to enhance workflow efficiency.
  • Managed inventory levels to align with customer demand while minimizing costs.
  • Ensured compliance with local laws and regulations governing business operations.
  • Developed a customer service policy to maintain high satisfaction levels.
  • Reviewed financial statements monthly to assess organizational financial health.
  • Negotiated vendor contracts for supplies and services to secure favorable terms.

Labour Hire

James Personnel
Blacktown, NSW
02.1998 - 02.2003
  • Troubleshot and resolved production process issues to minimize downtime.
  • Monitored inventory levels of raw materials and finished products for operational efficiency.
  • Organized and maintained supplies to ensure streamlined workflow in production.
  • Collaborated with supervisors to address outstanding issues effectively.
  • Prepared and packaged items for shipping in compliance with established procedures.
  • Supported machine operators during downtime, ensuring continuous operations.
  • Participated in team meetings to generate ideas for workplace efficiency improvements.
  • Operated various machines, including forklifts and pallet jacks, to facilitate production.

Education

Certificate 4 - Fitness

Fit College
Southport, QLD
05-2025

Certificate 3 - Fitness

Fit College
Southport, QLD
03-2025

Certificate 4 - Warehousing Operations

TAFE NSW
NSW
11-2013

Certificate 3 - Conservation And Land Management

TAFE NSW
NSW
10-2007

High School Diploma -

Springwood High School
Faulconbridge, NSW
11-1997

Skills

  • Fitness instruction
  • Team building and supervision
  • Customer service excellence
  • Workplace safety protocols
  • Reliability and punctuality
  • POS system operation
  • Goal-oriented mindset
  • Data entry proficiency
  • Brand representation
  • Multitasking skills
  • Flexible scheduling
  • Self-motivation
  • Effective communication
  • Adaptability

Accomplishments

  • Graduated Cert3/4 in fitness with the Class Captain and MVP awards

Certification

  • Certificate 3 in fitness
  • Certificate 4 in fitness

References

References available upon request.

Timeline

Retail/Store Person

Petbarn
10.2024 - Current

Driver and Transport Manager

Entyr Pty Ltd
08.2023 - 09.2024

Truck Driver

Cleanaway Pty Ltd
10.2018 - 08.2023

Warehouse Storeperson/Delivery Truck Driver

Groove Tile and Stone
01.2016 - 10.2018

Customer Service Representative

Campbells Wholesale
05.2014 - 01.2016

Sales Manager

Great Aussie Campers
01.2010 - 03.2014

Business Owner

PJ's Automotive services
02.2003 - 01.2010

Labour Hire

James Personnel
02.1998 - 02.2003

Certificate 4 - Fitness

Fit College

Certificate 3 - Fitness

Fit College

Certificate 4 - Warehousing Operations

TAFE NSW

Certificate 3 - Conservation And Land Management

TAFE NSW

High School Diploma -

Springwood High School

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Peter Robinson