Peter Rowbottom
HAMILTON,VIC
Summary
Dynamic leader and security expert with a proven track record at Wannon Security Services, enhancing safety protocols and fostering team cohesion. Skilled in security systems operation and adept at interpersonal communication, I excel in crisis management and client relations, achieving a significant reduction in incident response times.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Company Director
Wannon Security Services
Hamilton, Victoria
11.1998 - Current
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Prepared staff work schedules and assigned team members to specific duties.
- Ensured compliance with applicable laws, regulations and policies.
- Formed and sustained strategic relationships with clients.
- Monitored daily activities to ensure efficient use of resources.
- Managed crisis situations to minimize impact on operations and reputation.
- Coordinated with regulatory bodies to ensure compliance with laws and standards.
- Interfaced with company staff and employees to increase morale and foster community atmosphere through promoting individual goal-setting and awareness of company objectives.
Mobile Patrol Officer/Crowd Controller
Wannon Security Services
Hamilton, Victoria
11.1998 - Current
- Performed security checks of buildings, vehicles, personnel, and equipment.
- Investigated disturbances such as fights, robberies, burglaries and apprehended suspects when appropriate.
- Compiled detailed reports on daily activities, incidents, and investigations.
- Administered first aid for minor medical situations and contacted paramedics for medical emergencies.
- Operated law enforcement equipment and vehicles effectively during patrols and responses.
- Assisted in crowd control at public events such as concerts or sporting events.
- Monitored and investigated suspicions persons and situations and unusual activities.
- Maintained daily logs regarding patrol activities and reported any unusual incidents.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Maintained high levels of alertness throughout shifts.
- Inspected doors, windows, gates, fences, locks. for signs of tampering or damage.
- Provided first aid and emergency assistance when necessary, prioritizing public safety.
- Conducted regular patrols in designated areas to deter and detect signs of criminal activity.
- Warned violators of rule infractions and escorted unauthorized persons off premises.
- Patrolled assigned areas on foot and in a vehicle to ensure safety of citizens and property.
- Provided training sessions on proper security protocols for new employees.
- Managed crowd control during public gatherings, ensuring order and safety.
- Searched bags manually to identify prohibited items and contraband.
- Utilized various communication devices including radios and cell phones to respond promptly to dispatch requests.
- Reviewed guest identification and employee credentials to authorize entry onto premises.
- Coordinated with local law enforcement agencies regarding criminal activity in the area.
- Inspected security systems to maintain consistent operational availability and to detect evidence of tampering.
- Provided friendly and professional assistance to employees, visitors and customers.
- Participated in continuous training sessions to stay updated on law enforcement best practices.
- Responded quickly to alarms or other emergency situations such as fires or medical emergencies.
- Assisted with traffic control and responded to emergency calls.
- Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
- Patrolled crowds during events to preserve order and promote security.
Alarm Installation Technician
Wannon Security Services
Hamilton, Victoria
11.1998 - Current
- Instructed customers on device's proper use and maintenance to extend life of equipment.
- Demonstrated efficiency in installations and maintenance individually or as part of collaborative, dedicated team.
- Performed repairs on malfunctioning components of alarm systems.
- Coordinated with vendors to obtain necessary parts for installation or repair projects.
- Configured hardware components of alarm systems, such as control panels, sensors, and keypads.
- Connected and set up control panels and alarm components.
- Installed, tested and serviced alarm systems to determine correction functionality.
- Investigated false alarms reported by customers and took corrective action as needed.
- Reviewed blueprints and diagrams to identify locations where security devices should be placed.
- Restored malfunctioning devices to original functionality and replaced as necessary.
- Programmed alarm systems according to customer specifications.
- Provided instruction to clients on the use of their newly installed alarm system.
- Provided effective demonstrations of alarm systems so that customers understood how to use each feature.
- Installed and tested alarm systems in residential and commercial settings.
- Demonstrated hands-on technical and mechanical skills, as well as experience with handling electronic devices and handhelds, among them desktops, workstations, iPad, and iPhone.
Firearms Instructor - Lead In
Wannon Security Services
Hamilton, Victoria
11.1998 - Current
- Provided instruction on the safe handling of firearms in multiple settings.
- Inspected weapons prior to use to ensure safety and operational readiness.
- Led discussions about topics related to gun safety such as legal responsibilities associated with owning a firearm.
- Diversified presentations with skilled use of technology and audio-visual aids.
- Ensured compliance with all applicable laws, regulations, policies, and procedures related to the use of firearms.
- Evaluated student progress and adjusted learning plans to foster progress.
- Demonstrated proper shooting techniques to students in a variety of scenarios.
- Enhanced students' confidence and progress by promoting diligence and determination with difficult tasks.
- Identified areas where student performance needed improvement and provided corrective guidance.
- Researched industry trends related to firearms instruction methods or materials.
- Supported other instructors by providing assistance during class sessions or drills when necessary.
- Delivered group lectures and hands-on demonstrations to instruct students.
- Instructed students on proper weapon assembly and disassembly procedures as well as maintenance protocols.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
ATM Field Service Technician
Wannon Security Services
Hamilton, Victoria
11.1998 - Current
- Answered customer service calls and resolved issues quickly to return machines to operational status.
- Answered emergency calls for equipment repair with prompt arrival to sites on nights, weekends and holidays.
- Performed preventative maintenance on ATM machines, including cleaning and lubrication of components.
- Assessed and identified issues and quickly resolved to restore functionality.
- Kept supplies and tools organized, clean and at optimal levels to achieve service demands.
- Verified proper operation of all components after installation or repair work was completed.
- Ensured that all safety protocols were followed while performing repairs or installations.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Education
Certificate 4 Training & Assessment
South West College of TAFE
Warrnambool, VIC05-2024
Certificate 2 in Security Operations (RPL)
Baker Ebert P/L
Springvale, VIC10-2023
Certificate 3 - Security Operations (General) RPL
Baker Ebert P/L
Springvale, VIC08-2023
Certificate 3 - Security Operations (Armed Guard)
Baker Ebert P/L
Springvale, VIC08-2023
HLTAID014 Provide Advanced First Aid
Smarter Safer Solutions
Portland, VIC08-2022
HLTAID011 First Aid
The First Aid Group
06-2022
Skills
- Public safety awareness
- Patrol techniques
- First aid administration
- Security systems
- Crime prevention
- Vigilant surveillance
- Grounds patrol
- Entrance monitoring
- Security equipment maintenance
- Verbal and written communication
- Team player
- Patrol operations
- Firearms expertise
- Team leadership
- Law enforcement collaboration
- Alarm response
- Interpersonal skills
- Punctuality
- Conflict de-escalation
- Team Training
- Security operations experience
- Legible report writing
- Team building
- Decision-making
- Reliability
- Problem-solving abilities
- Security systems operation
- Adaptable and flexible
- Professional demeanor
Certification
- Victorian Heavy Vehicle Driver Licence No: 044583000
- Victorian Private Security Individual Licence - Crowd Controller, Security Guard and Security Trainer (Armed/Unarmed Guard, Cash-in-Transit) 405-170-61S
- Victorian Private Security Individual Registration - Security Adviser, Security Equipment Installer - 405-170-40S
- Victorian General Category Handgun Licence - Security (Employee) No: 405-170-51H
- Victorian Category A&B Longarm Licence No: 405-170-70B
- Victorian Working with Children Check - Employee No:1513951A-02
- ASIAL Cabling Registration - No: 13574
- Workplace Clearance Group - WPCG Accreditation No:PR0062
Timeline
Company Director
Wannon Security Services
11.1998 - Current
Mobile Patrol Officer/Crowd Controller
Wannon Security Services
11.1998 - Current
Alarm Installation Technician
Wannon Security Services
11.1998 - Current
Firearms Instructor - Lead In
Wannon Security Services
11.1998 - Current
ATM Field Service Technician
Wannon Security Services
11.1998 - Current
Certificate 4 Training & Assessment
South West College of TAFE
Certificate 2 in Security Operations (RPL)
Baker Ebert P/L
Certificate 3 - Security Operations (General) RPL
Baker Ebert P/L
Certificate 3 - Security Operations (Armed Guard)
Baker Ebert P/L
HLTAID014 Provide Advanced First Aid
Smarter Safer Solutions
HLTAID011 First Aid
The First Aid Group
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