Peter Sgouros
Lugarno,NSW
Summary
Dynamic Passive Fire Manager with a proven track record at One Six Fire Protection and DEM Fire, excelling in customer relations and team leadership. Achieved significant operational improvements through strategic planning and process enhancements, fostering high-quality service delivery and employee engagement. Skilled in documentation and reporting and quoting, ensuring compliance and safety in fire protection measures.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Passive Fire Manager
One Six Fire Protection
10.2024 - Current
- Managed team operations to ensure compliance with fire protection regulations.
- Coordinated scheduling and training for staff on safety protocols and procedures.
- Conducted regular inspections to assess the effectiveness of fire safety measures.
- Collaborated with clients to address concerns and provide tailored fire protection solutions.
- Implemented quality control measures to maintain high standards in service execution.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Created asset registers.
- Testing of fire penetration, creating reports and quoting works.
Passive Fire Manager
Secure Fire Protection
04.2024 - 10.2024
- Developed and implemented efficient workflows to enhance service delivery.
- Monitored inventory levels of fire protection equipment, ensuring timely replenishment.
- Managed and motivated employees to be productive and engaged in work.
- Created asset registers.
- Testing, created reports and quoted works.
Passive Fire Manager
DEM Fire and Essential Services
02.2018 - 04.2024
- Led cross-functional teams to enhance operational efficiency and drive project success.
- Implemented process improvements that reduced costs and increased productivity across departments.
- Developed and executed strategic plans aligning with organizational goals, resulting in improved performance metrics.
- Mentored junior staff, fostering professional development and enhancing team capabilities.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
- Improved safety procedures to create safe working conditions for workers.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
Education
High School Diploma -
Trinity Grammar
01-1985
Skills
- Customer relations
- Team leadership
- Time management
- Decision-making
- Documentation and reporting
- Project management
Certification
- Licensed - Carpentry and joinery
- FPAA accredited practitioner - in progress as of 31/10/2025
Timeline
Passive Fire Manager
One Six Fire Protection
10.2024 - Current
Passive Fire Manager
Secure Fire Protection
04.2024 - 10.2024
Passive Fire Manager
DEM Fire and Essential Services
02.2018 - 04.2024
High School Diploma -
Trinity Grammar