Peter Tao
Sydney,Australia
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Optimistic, collaborative, resilience, also an eager learner who able to coordinate across various departments. Strong interpersonal skill, can develop good relationship between clients and colleagues.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate
Wesdar Technologies
10.2022 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Selling phone and computer accessories and 3C products in local market and online.
- Doing international shipping form manufacture to Australia, also managing stock and doing delivery to customer in need.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Research Associate Intern
IRESEARCH
03.2022 - 06.2022
- Data collection: Supported in collecting market data, competitive product information and future innovation trends for many leading companies through questionnaires, websites, new media, etc
- Data cleaning: Cleaned, extracted, sorted and searched data by using tools, such as Excel and Vlookup
- Report production: Built data reports and completed all market research data visualizations through PowerPoint
- User analysis: Made user portraits from multiple dimensions, and analyzed their purchase behaviors from attributes such as user age, gender, income, and location
- Modeling and prediction: Assisted in organizing the key information and data based on the records of interviews with competing experts, analyzing user experience and pain points, providing digital transformation ideas for enterprises.
Cafe Manager
Gloria Jeans Coffee
03.2021 - 12.2021
- Trained cafe employees to consistently exceed customers' expectations and provide superior service.
- Handled business administration functions such as payroll, cash register counting, and supply ordering.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Filled in for absent employees in any position in cafe, keeping operations efficient even when short-handed.
- Developed and implemented strategies to promote cafe products and increase sales.
Investment Consultant
Leading Capital Group
03.2021 - 07.2021
- Assisted in developing and accumulating the company's customer sources, collecting all the information on the real estate for sale and make it into PowerPoint
- Responsible for receiving customer, providing customers with professional real estate consulting services, and collecting information on 5 leads within one day
- Partners with other departments on the maintenance of the company's online real estate information
- At the same time, built the company's brand, and published relevant information on self-media accounts
- Supported in the warm-up activities of new real estate, including the video shooting of field visits
- Work Performance: The team was the top sales team, with a cumulative sales of 50 million Australian dollars.
Intern
TradeMax Global Markets
12.2020 - 03.2021
- Analyzed and collated various data, information and materials, including investigating the spreads of major well-known brokerages in Australia, analyzing daily market trends, and predicting future trends
- In charge of customer development and customer consultation, guiding and assisting customers in all processes from account opening to transaction completion
- Wrote weekly transaction summary reports, market trend summary, self-summary reports, etc
- Work Performance: The sales team transaction volume was $156 billion, ranking 10th
- Have accumulated 8 customers, with customer accumulated deposits of 20k Australian dollars.
Education
Economics
University of Sydney
03.2021
Skills
- Proficient in MS Office, video editing, Tableau(basic), python (basic)
- Money Handling
- Customer Service
- Teamwork
Timeline
Retail Sales Associate
Wesdar Technologies
10.2022 - Current
Research Associate Intern
IRESEARCH
03.2022 - 06.2022
Cafe Manager
Gloria Jeans Coffee
03.2021 - 12.2021
Investment Consultant
Leading Capital Group
03.2021 - 07.2021
Intern
TradeMax Global Markets
12.2020 - 03.2021
Economics
University of Sydney
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