Peter Upchurch

Installation Supervisor

Powercom

Hobart, Tas

02.2017 - 04.2024

Coordinated team activities and delegated tasks to ensure efficient completion of projects.
Developed strategies for problem solving and conflict resolution among team members.
Monitored daily workflow to ensure adherence to established policies and procedures.
Established clear expectations for employees, providing guidance when needed.
Collaborated with other departments to ensure alignment of goals across teams.
Maintained a positive work environment that promoted collaboration between team members.
Ensured compliance with all safety regulations in the workplace.
Resolved customer complaints in an effective manner while maintaining a high level of customer service.
Implemented changes in response to changing business needs or customer demands.
Facilitated communication between cross-functional teams within the organization.
Participated in regular meetings with senior leadership to provide updates on team progress.
Delegated daily tasks to team members to optimize group productivity.
Kept work areas clean, neat and free of safety hazards to maximize efficiency.
Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
Reviewed completed work to verify consistency, quality and conformance.
Assigned projects and distributed tasks to team members as per area of expertise.
Conferred with other supervisors to coordinate operations and activities within or between departments.
Maintained positive working relationship with fellow staff and management.
Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
Created plans to propose solutions to problems related to efficiency, costs or profits.
Identified needs of customers promptly and efficiently.
Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.