Summary
Overview
Work History
Education
Skills
Timeline
Generic

Peter Uren

Biggera Waters,QLD

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

11
11
years of professional experience

Work History

Store Manager

Pizza Hut
06.2023 - 08.2024
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Completed point of sale opening and closing procedures.

Delivery Driver

Pizza Hut
12.2021 - 06.2023
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Maintained cleanliness of the store during the shift
  • Exemplified commitment to teamwork by assisting fellow drivers with technical support or coverage during peak periods.

Basketball Referee

Gold Cost Regional Basketball Association
03.2020 - 11.2020
  • Worked at competitive athletic basketball games, tournaments and special sporting events.
  • Instructed players and coaches on basketball game rules.
  • Maintained standardized expectations of fairness concerning penalties and acts not adhering to required sportsmanship.
  • Identified player infractions and determined appropriate penalties.
  • Communicated with fans, coaches, players and other umpires.
  • Earned frequent recommendations for being fair and consistent official.

Front of House Team Member

Fortunate Buddha (Family Restaurant)
10.2013 - 02.2016
  • Assisted servers with delivering food, filling beverages and retrieving items for guests.
  • Established welcoming atmosphere by greeting each guest warmly.
  • Helped guests at tables when in need of assistance.
  • Utilized POS system to receive and process food and beverage orders.
  • Reset tables between guests by restocking low items and wiping down surfaces.

Education

High School Diploma -

Merrimac State High School
Mermaid Waters, QLD
2019

Skills

  • Stress tolerance
  • Awareness to reactions
  • Good judgement
  • Time management
  • Problem-solving
  • Cash Handling
  • Customer Service
  • Multitasking and Organization

Timeline

Store Manager

Pizza Hut
06.2023 - 08.2024

Delivery Driver

Pizza Hut
12.2021 - 06.2023

Basketball Referee

Gold Cost Regional Basketball Association
03.2020 - 11.2020

Front of House Team Member

Fortunate Buddha (Family Restaurant)
10.2013 - 02.2016

High School Diploma -

Merrimac State High School
Peter Uren