Summary
Overview
Work History
Education
Skills
Timeline
Generic

Peter Ushemasimba

Heathcote,NSW

Summary

22 Years of age, currently in final semester of study at the University of Wollongong, studying a Bachelor of Commerce with a major in Supply Chain Management. I have developed a strong passion for the Operations and Logistics industry and looking to gain some experience in the field.

Overview

8
8
years of professional experience

Work History

Sales Assistant

Liquorland
Miranda, NSW
08.2020 - Current
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Completed orders and organized product deliveries to ensure customer demand was appropriately met
  • Assisting with cycle counts and internal stocktaking procedures

Shift Manager

Heathcote Hotel
Heathcote, NSW
07.2019 - 09.2020
  • Oversaw the on-site operation of the venue through the delegation of tasks amongst staff and compliance towards NSW liquor laws.
  • Trained and mentored new employees to maximize performance.
  • Supervised employees and oversaw quality with company standards for service.
  • Brainstorming and proposing operational procedures to increase productivity, efficiency and profitability through cost-benefit analysis

Kitchen Hand/Bar Staff Member/Bottle Shop Attendant

Heathcote Hotel
Heathcote, NSW
07.2016 - 07.2019
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
  • Employing a key focus on customers to ensure the best possible experience was achieved for them
  • ensuring necessary stock was available at all times to meet demand

Front of House Staff Member

Mcdonalds
Heathcote, NSW
01.2014 - 06.2016
  • Focusing on customer service by taking orders and cleaning tables
  • Preparation of Fries and drinks

Education

Bachelor of Commerce - Supply Chain Management

University of Wollongong
Wollongong, NSW
06.2022

St Patricks College
Sutherland, NSW

Skills

    Detail Oriented:

    I am a dedicated and responsible employee and I take pride in my ability to maintain a firm attention to detail I have solidified this through previous roles in my history of employment Whether it relates to stock counts in the bottle shop or bookkeeping in my managerial position These skills have enabled me to be an efficient and productive worker

    Communication:

    My strong ability in communication skills has been developed through my previous roles and experiences of collaborating with individuals from diverse demographics I have been able to learn and adapt a variety of communication skills to ensure workplace productivity and relationships remain positive My interpersonal skills include active listening, conflict management and open-mindedness

    Time Management:

    My time management skills have been transferable across my previous positions as I always strive to complete tasks effectively and on time to ensure the workplace system continues to run smoothly In order for me to carry this out I like to list necessary tasks and set personal deadlines to complete these tasks

    Teamwork & Collaboration:

    I pride myself in my ability to effectively function in a team setting as I enjoy listening to other people's ideas and perspectives in order to achieve one common goal This has been developed mostly in my managerial position where delegation and collaboration were crucial to the efficiency of the Hotel system

    Customer Focused:

    Being in the Hospitality and Retail industries for 8 years has naturally affirmed my position on the importance of customer satisfaction for a profitable business It is in these roles where I have developed a ‘customer-first’ focus which entails building relationships and rapport with customers through the continuous improvement of workplace processes and customer service

    Problem Solving and Decision Making:

    My previous employment has allowed me to acquire firm problem solving skills which I employ in a range of situations These involve keeping a calm head whilst assessing a range of decisions and their possible effects on all parties involved, in order to select the best option when dealing with an issue at hand

Timeline

Sales Assistant

Liquorland
08.2020 - Current

Shift Manager

Heathcote Hotel
07.2019 - 09.2020

Kitchen Hand/Bar Staff Member/Bottle Shop Attendant

Heathcote Hotel
07.2016 - 07.2019

Front of House Staff Member

Mcdonalds
01.2014 - 06.2016

Bachelor of Commerce - Supply Chain Management

University of Wollongong

St Patricks College
Peter Ushemasimba