Chanh Hao (Peter) Vo
Melbourne,VIC
Summary
By cultivating customer loyalty and mastering front-of-house displays, I consistently contributed to positive dining experiences, demonstrating my adaptability and dedication to quality. Positive and friendly individual who is dedicated to providing exceptional customer service. Possesses a thorough understanding of food safety and sanitation practices, as well as exceptional communication and multitasking skills. Dedicated to providing memorable dining experiences that leave guests feeling satisfied and eager to return.
Overview
3
3
years of professional experience
Work History
Restaurant Waiter
Desserts Culture
05.2024 - Current
- Created a strong rapport with regular customers, encouraging repeat visits and loyalty to the establishment.
- Promoted restaurant specials and upsold menu items to boost overall sales revenue.
- Maintained my composure and poise when dealing with difficult customers or working long shifts.
- Orders were processed and distributed to kitchen employees for preparation.
- Upselling higher-end products to customers resulted in significant sales increases.
Restaurant Waiter
Muffin Break
05.2023 - 11.2023
- Answered customer questions, recommended items, and took down order information.
- Assisted fellow waitstaff members during peak hours by sharing responsibilities as needed.
- Collaborated with kitchen staff to ensure order delivery was timely, which resulted in positive guest feedback.
- Menu items were explained, and appropriate alternatives were suggested for those with food allergies.
- Shared knowledge of menu items and flavors allows customers to make personal choices based on taste and interest.
Team Member
The Alley LuJiaoXiang
01.2022 - 04.2023
- Developed strong customer service and product knowledge skills to improve individual and team performance.
- Quickly learned all of the necessary tasks to maximize performance.
- Worked scheduled shifts and was available to work during coworker absences, holidays, and peak times.
- Contributed to team success by finishing tasks quickly and accurately.
- Customers were assisted in selecting the merchandise that best met their needs.
Restaurant Waiter
Bun Ngon Restaurant
12.2021 - 01.2022
- Keep the dining area clean and well-maintained to provide the best visitor experience possible.
- Develop friendly relationships with frequent customers.
- Record purchase details, make recommendations, and answer customer questions.
- Maintain a professional attitude in difficult situations, including customer complaints.
Education
Bachelor of Science - Engineering Technology
RMIT University
Melbourne, VIC12.2027
Associate of Applied Science - Engineering Technology
RMIT University
Melbourne, VIC12.2025
Skills
- Order Taking
- Service Quality
- Table Setting
- Food safety awareness
- Food presentation
- Front-of-house display creation
- Warm and Friendly
- Reliable and Responsible
- Adaptable and Flexible
Languages
Vietnamese
Native or Bilingual
Interests
- Gym Workouts
- Reading
- Music
Timeline
Restaurant Waiter
Desserts Culture
05.2024 - Current
Restaurant Waiter
Muffin Break
05.2023 - 11.2023
Team Member
The Alley LuJiaoXiang
01.2022 - 04.2023
Restaurant Waiter
Bun Ngon Restaurant
12.2021 - 01.2022
Bachelor of Science - Engineering Technology
RMIT University
Associate of Applied Science - Engineering Technology
RMIT University
Similar Profiles
Lander GonzalesLander Gonzales
Barista at Devils & Angel DessertsBarista at Devils & Angel Desserts
Owen GeymanOwen Geyman
Dessert Shop Assistant at MOD DessertsDessert Shop Assistant at MOD Desserts
Quang Nhat Huy NguyenQuang Nhat Huy Nguyen
Boba Barista at Bambu Desserts & Drinks - Garden GroveBoba Barista at Bambu Desserts & Drinks - Garden Grove