Peter Warrener
Ridgewood,WA
Summary
Dynamic sales professional with a proven track record at Rise Distributors, excelling in lead generation and sales negotiation. Skilled in problem resolution and market analysis, I foster strong client relationships that drive profitability and enhance customer satisfaction. Committed to delivering tailored solutions that meet diverse client needs.
Overview
41
41
years of professional experience
Work History
Sales Representative
Rise Distributors
Perth, WA
08.2019 - Current
- Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
- Negotiated deals and handled complaints or objections.
- Provided technical support for customers using the company's products or services.
- Set up meetings with potential clients and listened to their wishes and concerns.
- Listened to customer needs to identify and recommend best products and services.
- Developed key customer relationships to increase sales.
- Coordinated with other departments to ensure timely delivery of orders.
Branch Manager
Robayne Distributors
Henderson, WA
08.2006 - 08.2019
- Maintained regular performance appraisals for subordinates through verbal, written and on-going review programs.
- Directed daily operations of the branch, including customer service, human resources, sales and marketing activities.
- Boosted customer base, acquiring new customers and identifying needs to deliver relevant products.
- Verified cash by balancing cash drawers and maintaining cash count records.
- Provided guidance and support to team members regarding problem resolution and customer service issues.
- Managed and inspired team members to perform to full potential, driving branch profitability.
- Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
- Resolved escalated customer complaints in a timely manner.
- Established strong working relationships with external partners such as vendors and suppliers.
- Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
- Operated a variety of machinery and tools safely and efficiently.
- Worked effectively in team environments to make the workplace more productive.
Branch Manager
Wattyl
Perth, WA
06.1984 - 08.2006
- Developed and maintained relationships with new and existing clients to increase sales revenue.
- Listened to customer needs to identify and recommend best products and services.
- Sparked social conversations with customers to provide friendly atmosphere and smooth shopping experience.
- Developed key customer relationships to increase sales.
- Advised customers on the latest product features and benefits.
- Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
- Performed regular follow-ups with clients to ensure satisfaction with purchases.
- Recognized security risks to properly handle situations.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Participated in trade shows and sales events to promote products.
- Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
- Assisted customers in selecting appropriate products or services for their needs.
- Reset store displays for special events and seasonal merchandise changes.
- Operated register, handled cash and processed credit card transactions.
- Identified customer needs by asking questions and advising on best solutions.
- Maintained current store, product, and promotional knowledge to drive consistent sales.
- Recruited, hired and trained new hires to optimize profitability.
- Resolved customer complaints promptly and efficiently.
- Monitored inventory levels and placed orders as needed.
- Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
- Replenished and arranged items to maintain appearance.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Operated a variety of machinery and tools safely and efficiently.
Education
High School Diploma -
Trinity College
Perth, WA01-1979
Skills
- Prospecting clients
- Contact follow-up
- Price quote preparation
- Problem resolution
- Communication skills
- Sales negotiation
- Technical support
- Market analysis
- Order fulfillment
- Lead generation
Affiliations
- I also enjoy motor sport with 15+ years of volunteering experience as a track side marshal for the WASCC.
- I still provide my services to Track Action WA and Roll Racing once a month managing the track.
Timeline
Sales Representative
Rise Distributors
08.2019 - Current
Branch Manager
Robayne Distributors
08.2006 - 08.2019
Branch Manager
Wattyl
06.1984 - 08.2006
High School Diploma -
Trinity College
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