Peter Webb
Forest Glen,QLD
Summary
Highly motivated professional with years of entrepreneurial and management experience. Creates and maintains professional relationships with co-workers, staff, and clients while managing administrative and sales employees. Skilled at working independently as a manager and leader while also being a collaborative team member. Applies business acumen and experience to exceed organizational goals.
Overview
33
33
years of professional experience
Work History
Owner
Self employed
FOREST GLEN, QLD
07.2005 - Current
- Day-to-day operations and sales in markets and festivals/special events.
- Generated engaging content on various social media platforms to enhance brand recognition and facilitate customer access to our products.
- Took charge of staff recruitment and implemented on-site training programs.
- Made all bookings and payments for markets and festivals.
- Managed inventory and conducted procurement of raw food materials, executed food preparation and cooking processes.
- Managed and allocated funds for daily operational expenses
Tour Leader
Intrepid Travel
Melbourne, Vic
05.1991 - 02.2003
- Conducted group briefings at the beginning of each tour to explain safety procedures and rules.
- Developed guest relationships to achieve high level of satisfaction.
- Ensured all tour content was culturally sensitive and appropriate for a global audience.
- Educated and shared natural, geological and cultural history through story-telling.
- Trained new tour guides in presentation skills, customer service, and safety protocols.
- Described tour points of interest to group members, responding to questions and inquiries.
- Organized transport for groups of tourists from one destination to another.
- Acted as an interpreter between English speaking tourists and non-English speaking locals.
- Collaborated with hotels, restaurants and other service providers to ensure smooth operations during tours.
Education
Bachelor of Arts - Psychology, History, Philosophy
Sydney University
Sydney, NSW12-1984
Skills
- Quality Management Systems
- Hiring and staffing
- Marketing
- Verbal and written communication
- Product branding
- Staff Management
- Strategic project planning
- Business Development
Affiliations
- Avid surfer, former professional gym instructor, rock climber, mountain bike and adventure motorcycle rider.
Languages
Thai
Professional
References
References available upon request.
Timeline
Owner
Self employed
07.2005 - Current
Tour Leader
Intrepid Travel
05.1991 - 02.2003
Bachelor of Arts - Psychology, History, Philosophy
Sydney University
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