Peter Wilson
Sydney
Summary
I am a skilled manager, with a demonstrated history of selling into media, corporate, government, banking, NFP’s, entertainment, health and start up sectors. My strengths are business development, people management, account management, and partnership management in SaaS companies. In my recent role, I have been managing a sales team across APAC (India, South Korea, ANZ, and SEA. My team has successfully brought in new business, maintained a strong retention level of our customer base, while also finding growth opportunities within a lot of them. Brightcove was recently acquired by a private company, so my employment has unfortunately come to an end, as they did a major downsize of the employee base.
Overview
22
22
years of professional experience
Work History
Manager, Account Management
Brightcove Inc
01.2021 - Current
- Management of the Account Management team (four people across APAC)
- Responsible for retention and upsell of existing customers in APAC region with USD$23 million in revenue across 150 customers
- New business quota of $3 million pa across my team
- Complex contract negotiations - from $20k to $5m+ multi-year deals
- Account strategy and planning across APAC
- Engaging with C-Suite both internally and through our customer base
- Company Management & Growth strategies
- Working with a USA HQ and engaging with senior execs across all divisions including legal, finance, rev ops and HE
- Hiring / Performance Management
- Consistently met quota
- Promoted from a Senior Account Director to the Manager of the team
- Invited to Sales club two years running (before it was discontinued)
- Successfully won new business, maintained strong retention and grew our customer based through my four years at Brightcove
Digital BD & Strategy Director
The Project Factory – Way to Blue
09.2018 - 01.2021
- Company Overview: The Project Factory’s website is currently down, however I can provide a portfolio of the solutions we develop on request
- Report to Managing Director & Responsible for all new business leads
- Senior manager, giving mentoring and guidance to developers & producers
- Management of a new business pipeline
- Technical strategy for new solutions
- Sales, Partnerships, Insights, & Business Development
- Manage marketing for TPF across social, traditional PR and networking opportunities
- Liaising with T1, Government & C-suite management for all existing and new business
- The Project Factory’s website is currently down, however I can provide a portfolio of the solutions we develop on request
- Successfully secured large development projects in my first year
- Oversaw the successful implementation of a Sitecore website update for a multinational financial services company ranked as one of the 30 largest in the world
- Contributed to considerable growth to date
Digital Business Manager
Sony NMS
08.2010 - 09.2018
- Management for all Sony NMS services
- Management of a team of twelve
- Developers, project manager, developers, audio engineers, designers, video experts, and QA
- Project Management
- Campaign pitching / Tenders / Contract Negotiation
- Company Management & Growth strategies
- Working with Global HR & Finance teams for my staff
- Hiring / Performance Management
- Managing and mentoring of my departments team with a very high staff retention rate
- Management of multiple large projects concurrently
- Growth in revenue across existing client base
- Continually brought across new partners across all of our services, contributing to millions of dollars of revenue annually during my time there
- Successfully managed a P&L for my department across staff, suppliers, marketing costs
Sales & Account Manager
Pro-Copy
09.2009 - 08.2010
- Provided superior account management to the business’ premium clients to foster upsell opportunities and extend the length of the business relationship
- Built the company’s client base through the implementation of digital marketing campaigns through EDM, SEM and website channels
- Identified opportunities for business development through bids and tenders, as well as savings and efficiency improvements across current or new third-party partnerships
- Coordinated the logistics to service clients, including international freight for general production and the outsourcing of services to sub-contractors
- Enhanced the company’s supply strategy to include overseas producers, which resulted in an average of 20% profit increase in their main revenue stream
- Strengthened their technical knowledge and production processes
- Successfully brought over 5+ clients from competing businesses that combined were valued at $500k+
Account Manager & Team Supervisor for Multimedia Services
Diskbank
09.2008 - 09.2009
- Delivered exception account management services and business development support to all of the company’s leading clients that were responsible for 70% of the our total revenue
- Oversee the internal team training in various software packages to ensure best practise and efficiencies were met
- Negotiate with both national and overseas suppliers for competitive price matching, as well as arrange local and international freight for seamless client distribution support
- Strengthened the business’ technical knowledge and production processes that enabled them to offer additional services to clients
- Reduced outsourcing costs by across manufacturing suppliers
Department Supervisor, Multimedia
FATS Digital
07.2003 - 09.2008
- Delivered superior account management for the company’s digital clients, including Universal, HBO and NBC, which collectively spent $1+ million a year
- Provided the regular training of all staff on new technologies and pricing structures, as well as the role training and performance management five staff members
- In charge of developing and delivering the effective marketing for all services to support business development and existing account growth
- Oversaw the successful delivery of many large scale projects with all delivered on time and in budget
- Strengthened account relationships with major clients
Education
Prince2 Project Management Course -
Bachelor of Science - Interactive Multimedia And Computer Science
Edith Cowan University
ADMA – Digital Marketing Certificate -
Edith Cowan University
01.2012
High School Diploma -
Christ Church Grammar School
01.1996
Skills
- Relationship development and management
- Business development
- Negotiation
- Forecasting
- Customer service
- Team leadership
- Time management
- Decision-making
- Staff training and development
- Task delegation
- Verbal and written communication
- Goal setting
Hobbies and Interests
Writing
Timeline
Manager, Account Management
Brightcove Inc
01.2021 - Current
Digital BD & Strategy Director
The Project Factory – Way to Blue
09.2018 - 01.2021
Digital Business Manager
Sony NMS
08.2010 - 09.2018
Sales & Account Manager
Pro-Copy
09.2009 - 08.2010
Account Manager & Team Supervisor for Multimedia Services
Diskbank
09.2008 - 09.2009
Department Supervisor, Multimedia
FATS Digital
07.2003 - 09.2008
Bachelor of Science - Interactive Multimedia And Computer Science
Edith Cowan University
ADMA – Digital Marketing Certificate -
Edith Cowan University
High School Diploma -
Christ Church Grammar School
Prince2 Project Management Course -
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