Peter Anthony Hay
Caboolture,QLD
Summary
Dynamic IT Support professional with a proven track record at AAA Herbies, excelling in software installation and remote support. Recognized for enhancing operational efficiency through innovative problem-solving and collaboration. Strong troubleshooting abilities complemented by excellent communication skills, driving results and ensuring high-quality service delivery.
Overview
1
1
year of professional experience
Work History
Helpdesk/IT Support
AAA Herbies
Caboolture, Queensland
06.2024 - Current
- Operated a variety of machinery and tools safely and efficiently.
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
- Achieved cost-savings by developing functional solutions to problems.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Conducted testing of software and systems to ensure quality and reliability.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Retail Worker/Store Team Member
AAA Herbies
Caboolture , Queensland
06.2024 - Current
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Maintained cleanliness of store by sweeping floors, dusting surfaces, emptying trash cans and mopping spills.
- Maintained cleanliness and organization of store shelves and displays.
- Initiated friendly conversation with customers to determine level of assistance required.
- Inspected merchandise for defects prior to display on the sales floor or shipment to customers.
Education
Bachelor of Science - Information Technology
Aklan State University
Philippines 06-2023
Skills
- Software installation
- Remote support
- Operating systems
- PC assembly
- troubleshooting
- Peripheral device setup
- Microsoft Office Suite
- Google Workspace
- Basic database management
Timeline
Helpdesk/IT Support
AAA Herbies
06.2024 - Current
Retail Worker/Store Team Member
AAA Herbies
06.2024 - Current
Bachelor of Science - Information Technology
Aklan State University
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