Peter(Suckki) Park
Sydney Olympic Park,NSW
Summary
Reliable Barista quickly masters new concepts and skills. Passionate about helping customers and creating satisfying experiences. Strong history of providing top-notch service and support. Exceptional communication skills with proven track record of building client rapport.
Overview
10
10
years of professional experience
Work History
Store Manager
Highlands Sushi
Bowral
02.2018 - 10.2023
- Recruited, trained and supervised new employees.
- Monitored inventory levels and placed orders to restock shelves.
- Developed relationships with suppliers to negotiate better prices.
- Identified opportunities for cost savings through waste reduction initiatives.
- Planned special promotions or discounts based on market trends.
- Performed regular price checks to ensure competitive pricing.
- Assessed operational efficiency of the store's departments.
- Implemented efficient systems for tracking stock movement.
- Managed daily banking activities such as deposits and withdrawals.
- Established customer service standards and monitored staff compliance.
Cafe Owner
MYSELF
Newtown
02.2014 - 05.2020
- Identified needs of customers promptly and efficiently.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Completed day-to-day duties accurately and efficiently.
- Operated a variety of machinery and tools safely and efficiently.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Managed inventory and supplies to ensure materials were available when needed.
- Prepared and served specialty coffees, teas, and other beverages in accordance with customer specifications.
- Maintained cleanliness of the café area and equipment.
- Supervised junior baristas during their shifts ensuring they followed established protocols for preparing coffee drinks correctly.
- Trained new baristas on proper preparation techniques for various coffee drinks.
- Resolved customer complaints in a professional manner while following company policies and procedures.
- Managed coffee grinding and brewing equipment, performing regular maintenance and troubleshooting as needed.
- Maintained a clean and organized work environment, including cleaning coffee machines, countertops, and seating areas.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
Education
Diploma of Business - Marketing
TAFE
Meadowbank, NSW08-2008
High School Diploma -
Parrmatta Highschool
Parramatta, NSW11-1999
Skills
- Supply Ordering
- POS Systems
- Operations Management
- Risk Management
- Team Development
- Store Merchandising
- Store operations oversight
- Payroll Management
- Customer Service Management
- Retail Inventory Management
- Operations
- Employee supervision and motivation
- Relationship building and management
- Multitasking and Organization
- Friendly and Positive
- Store Opening and Closing
- Customer Service
Languages
English
Full Professional
Korean
Full Professional
Timeline
Store Manager
Highlands Sushi
02.2018 - 10.2023
Cafe Owner
MYSELF
02.2014 - 05.2020
Diploma of Business - Marketing
TAFE
High School Diploma -
Parrmatta Highschool
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