Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Petesa Suailua

Kallangur

Summary

Dynamic professional with a friendly demeanor and strong problem-solving skills, experienced in customer service at TSA Telco Group. Proven ability to collaborate effectively in team settings, ensuring high order accuracy and timely dispatch. Adept at multitasking and maintaining attention to detail in fast-paced environments.

Overview

9
9
years of professional experience

Work History

Sales & Services

TSA Telco Group
Brisbane, QLD
06.2025 - Current

Assisted customers by answering inquiries regarding NRMA insurance products. Facilitated the sale, promotion, and cancellation of memberships. Maintained confidentiality while handling sensitive customer information.

Pick & Pack

Modern Star
Brisbane, QLD
11.2024 - 06.2025

Assisted in picking and packing school supplies for distribution across Australia. Followed picking slips to accurately fulfill all orders. Collaborated with team to meet key performance indicators for order accuracy.

Machine Operator Supervisor

Marchem Automotive
Melbourne, VIC
05.2021 - 01.2024

Managed a team of 5 while supporting production and quality control processes. Assisted in packing automotive products into empty pallets and manually palletizing all orders.

Order Picker

Tv Shop
Auckland NZ
05.2018 - 03.2021

Assisted in processing pick slips to accurately fulfill customer orders. Packaged each order manually for transport to shipping depot. Prepared items for timely dispatch to ensure customer satisfaction.

Assembly Line Production Worker

Sistema Plastics
Auckland NZ
01.2017 - 05.2018

Operated machinery collaboratively or independently to mold plastic containers and bottles. Conducted quality control inspections while adding necessary components such as seals and clips. Assembled, packed, stacked, and wrapped pallets for distribution.

Education

High School Diploma - NCEA

Massey High School
Auckland NZ
11.2016

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Flexible and adaptable
  • Multitasking
  • Excellent communication
  • Computer skills
  • Problem resolution

Languages

Samoan
Native or Bilingual

Timeline

Sales & Services

TSA Telco Group
06.2025 - Current

Pick & Pack

Modern Star
11.2024 - 06.2025

Machine Operator Supervisor

Marchem Automotive
05.2021 - 01.2024

Order Picker

Tv Shop
05.2018 - 03.2021

Assembly Line Production Worker

Sistema Plastics
01.2017 - 05.2018

High School Diploma - NCEA

Massey High School
Petesa Suailua