Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
References
Timeline
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Petra Bracken

Sunshine Coast,QLD

Summary

Motivated professional with several years of experience offering office support in industry. Energetic and reputable individual possessing strong work ethic, professional demeanor and superb initiative. Exceptional customer service and decision-making skills. Committed to promoting sustainable practices and contributing to a greener workplace.

Overview

14
14
years of professional experience

Work History

Office Administrative Assistant

L&M Goldstar
Kunda Park, QLD
08.2022 - 10.2023
  • Greeted visitors and answered incoming calls, providing information to callers or redirecting them to the appropriate personnel.
  • Organized and maintained filing systems, both paper and electronic.
  • Ordered supplies and maintained an inventory of office equipment.
  • Managed office duties, ordered materials, organized workspaces, answered emails, and made phone calls.
  • Updated contact lists regularly with current employee information.

Clinic Coordinator

PH Clinic
Sydney, NSW
03.2021 - 07.2022
  • Assisted in the coordination of patient care services, including scheduling appointments and managing medical records.
  • Created engaging graphics and visuals using Canva to enhance social media presence.
  • Boosted bookings through client engagement and cross-pollinated therapies.
  • Maintained the business's website by updating content regularly using WordPress CMS.
  • Provided administrative support to clinic staff, such as filing paperwork, maintaining databases, and preparing reports.
  • Monitored inventory levels of supplies and medications to ensure adequate stock on hand at all times.
  • Developed marketing materials for distribution within the community to promote clinic services.
  • Acted as a liaison between the clinic administration and external vendors or contractors.

Bookkeeper & Office Admin

Worldwide CDM
Sydney, NSW
03.2017 - 04.2021
  • Processed and managed payments using Xero accounting software, ensuring accurate and timely transactions while maintaining detailed financial records.
  • Conducted daily banking activities, including processing deposits, withdrawals, and payments; managing account balances; and ensuring accurate financial transactions.
  • Producing various financial reports, reconciling reports to third-party records such as bank statements, recording transactions such as income and outgoings, and posting them to various accounts.
  • Performed clerical duties such as photocopying, faxing and scanning documents.

Office Administrator

Globalheart Co.
Perth, WA
02.2013 - 12.2017
  • Scheduled appointments for senior management team members using Outlook calendar system.
  • Greeted visitors warmly, handled inquiries and provided general information about the company.
  • Composed correspondence such as letters, emails, memos, reports and other documents.

Youth Sports Development Officer

X-Treme Water Polo Club Inc.
Corona, California
10.2009 - 01.2013
  • Utilized social media platforms like Twitter and Facebook to reach out to a wider audience.
  • Created marketing materials such as brochures, newsletters, press releases.
  • Assisted in developing proposals for new projects, programs, and initiatives.
  • Organised and coordinated fundraising campaigns to promote the organisation's mission.
  • Meeting with public, liaising and working with relevant organisations and
    agencies including youth services, schools, clubs, sports coaches and sports councils to promote program activities and draw more young athletes to the club
  • Providing a quality competitive environment to train and motivate young athletes.

Education

Bachelor of Science - Business Administration

California Baptist University
Riverside, California
12-2019

Some College (No Degree) - Introduction To Artificial Intelligence

TAFE NSW
Sydney, NSW

Some College (No Degree) - Certificate III in Micro Business Operations

MTC AUSTRALIA
Sydney, NSW

Some College (No Degree) - Diploma of Sustainable Living

University of Tasmania
Hobart, TAS

Skills

  • Spreadsheet development
  • Critical Thinking
  • Calendar Management
  • Brand Promotion
  • Social Media Management
  • Problem-Solving
  • Microsoft Office Suite
  • Customer Service Management
  • Organizational Leadership
  • Event Planning

Accomplishments

  • Athletic Hall of Fame in Water Polo
  • professional athlete for 16 years

Affiliations

  • Community Visitor Volunteer (Belmont Senior Citizens Centre) 2013 - 2017
  • Christmas Day volunteering (Meals on Wheels) 2013, 2014, 2015, 2016, 2017

References

References available upon request.

Timeline

Office Administrative Assistant

L&M Goldstar
08.2022 - 10.2023

Clinic Coordinator

PH Clinic
03.2021 - 07.2022

Bookkeeper & Office Admin

Worldwide CDM
03.2017 - 04.2021

Office Administrator

Globalheart Co.
02.2013 - 12.2017

Youth Sports Development Officer

X-Treme Water Polo Club Inc.
10.2009 - 01.2013

Bachelor of Science - Business Administration

California Baptist University

Some College (No Degree) - Introduction To Artificial Intelligence

TAFE NSW

Some College (No Degree) - Certificate III in Micro Business Operations

MTC AUSTRALIA

Some College (No Degree) - Diploma of Sustainable Living

University of Tasmania

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Petra Bracken