Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Languages
Timeline
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PETRA HANIGEROVA

Sydney,NSW

Summary

Organized Administrative Assistant known for productivity and efficient task completion. Specialize in time management, data entry, and customer service skills. Excel at communication, problem-solving, and adaptability, ensuring smooth office operations and positive stakeholder interactions.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Intern

Hollywood Pal
Los Angeles, USA
10.2022 - 01.2023
  • Sorted and organized files, spreadsheets and reports.
  • Interacted with customers by phone, email or in-person to provide information.
  • Worked on projects using knowledge gained in classes to put together recommendations for issues.
  • Gained operational knowledge and supported departmental needs.
  • Performed administrative duties and staff support tasks.
  • Completed research, compiled data, updated spreadsheets and produced timely reports.

Volunteer

VanCity Events
Vancouver, Canada
05.2022 - 10.2022
  • Worked to ensure positive and hassle-free customer experience.
  • Worked to achieve high customer satisfaction rates by providing optimal customer service and creative tattoo work.
  • Maintained up-to-date knowledge of all retail promotions.

Intern

The Municipal Authority
Klatovy, Czech Republic
02.2019 - 02.2020
  • Managed scheduling and calendar for executive team.
  • Assisted in document preparation and filing for company projects.
  • Organized office supplies and maintained inventory levels regularly.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Handled confidential documents in an organized fashion according to established protocol.

Hostess

Noes
, Czech Republic
07.2017 - 04.2022
  • Maintained up-to-date knowledge of all retail promotions.
  • Brought forth excellent customer service skills and a commitment to customer satisfaction.
  • Helped to increase customer return rates by providing excellent customer service at all times.
  • Settled any customer disputes in a professional and pleasant manner.

Education

Associate of Arts - Communications

Pima Community College
Tucson, AZ, USA
08-2025

Bachelor of Arts - Homeland Security

Cevro Institut College
Prague, Czech Republic
06-2025

High School Diploma -

High School
Klatovy, Czech Republic
06-2020

BBA - Hospitality And Tourism Management

Torrens University Australia
Sydney, NSW

Skills

  • Travel Arrangements
  • Ability to work in team
  • Administrative assistance
  • Running errands
  • MS Office
  • Research skills
  • Project management
  • Administrative support
  • Records administration
  • Database management
  • Creativity and innovation
  • English fluency

Certification

  • Combo make a difference & discover the U.S. 2024
  • ESL - Kaplan Los Angeles 2022
  • ESL business - ILAC Vancouver 2022
  • CAE - Cambridge exam 2021
  • ESL - IIE Honolulu 2021
  • ESL - IELS Malta 2020
  • ESL - King Education Los Angeles 2019
  • Bartender Certificate

Accomplishments

  • Czech, US and International driver license
  • Traveled alone to 40 countries
  • Traveled to all 50 states
  • Pima Community College - graduated with high honors, a member of Phi Theta Kappa

Languages

English
Full Professional
Czech
Native/ Bilingual

Timeline

Intern

Hollywood Pal
10.2022 - 01.2023

Volunteer

VanCity Events
05.2022 - 10.2022

Intern

The Municipal Authority
02.2019 - 02.2020

Hostess

Noes
07.2017 - 04.2022

Associate of Arts - Communications

Pima Community College

Bachelor of Arts - Homeland Security

Cevro Institut College

High School Diploma -

High School

BBA - Hospitality And Tourism Management

Torrens University Australia

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PETRA HANIGEROVA