PETRA HANIGEROVA
Sydney,NSW
Summary
Organized Administrative Assistant known for productivity and efficient task completion. Specialize in time management, data entry, and customer service skills. Excel at communication, problem-solving, and adaptability, ensuring smooth office operations and positive stakeholder interactions.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Intern
Hollywood Pal
Los Angeles, USA
10.2022 - 01.2023
- Sorted and organized files, spreadsheets and reports.
- Interacted with customers by phone, email or in-person to provide information.
- Worked on projects using knowledge gained in classes to put together recommendations for issues.
- Gained operational knowledge and supported departmental needs.
- Performed administrative duties and staff support tasks.
- Completed research, compiled data, updated spreadsheets and produced timely reports.
Volunteer
VanCity Events
Vancouver, Canada
05.2022 - 10.2022
- Worked to ensure positive and hassle-free customer experience.
- Worked to achieve high customer satisfaction rates by providing optimal customer service and creative tattoo work.
- Maintained up-to-date knowledge of all retail promotions.
Intern
The Municipal Authority
Klatovy, Czech Republic
02.2019 - 02.2020
- Managed scheduling and calendar for executive team.
- Assisted in document preparation and filing for company projects.
- Organized office supplies and maintained inventory levels regularly.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Handled confidential documents in an organized fashion according to established protocol.
Hostess
Noes
, Czech Republic
07.2017 - 04.2022
- Maintained up-to-date knowledge of all retail promotions.
- Brought forth excellent customer service skills and a commitment to customer satisfaction.
- Helped to increase customer return rates by providing excellent customer service at all times.
- Settled any customer disputes in a professional and pleasant manner.
Education
Associate of Arts - Communications
Pima Community College
Tucson, AZ, USA08-2025
Bachelor of Arts - Homeland Security
Cevro Institut College
Prague, Czech Republic06-2025
High School Diploma -
High School
Klatovy, Czech Republic06-2020
BBA - Hospitality And Tourism Management
Torrens University Australia
Sydney, NSWSkills
- Travel Arrangements
- Ability to work in team
- Administrative assistance
- Running errands
- MS Office
- Research skills
- Project management
- Administrative support
- Records administration
- Database management
- Creativity and innovation
- English fluency
Certification
- Combo make a difference & discover the U.S. 2024
- ESL - Kaplan Los Angeles 2022
- ESL business - ILAC Vancouver 2022
- CAE - Cambridge exam 2021
- ESL - IIE Honolulu 2021
- ESL - IELS Malta 2020
- ESL - King Education Los Angeles 2019
- Bartender Certificate
Accomplishments
- Czech, US and International driver license
- Traveled alone to 40 countries
- Traveled to all 50 states
- Pima Community College - graduated with high honors, a member of Phi Theta Kappa
Languages
English
Full Professional
Czech
Native/ Bilingual
Timeline
Intern
Hollywood Pal
10.2022 - 01.2023
Volunteer
VanCity Events
05.2022 - 10.2022
Intern
The Municipal Authority
02.2019 - 02.2020
Hostess
Noes
07.2017 - 04.2022
Associate of Arts - Communications
Pima Community College
Bachelor of Arts - Homeland Security
Cevro Institut College
High School Diploma -
High School
BBA - Hospitality And Tourism Management
Torrens University Australia