Petra Prakash
Sales
Toongabbie,NSW
Summary
I am a dedicated individual committed to promoting a positive work environment, hardworking and enthusiastic with a learning mindset. Keen to overcome every new challenge with proficiency and a consistent fix it attitude, I have the ability to stay calm and work efficiently and safely under time restraints and ongoing customer demands.
Overview
4
4
years of professional experience
Work History
Sales Staff Member
Prouds Jewellers
08.2023 - Current
- Managed customer accounts to secure customer satisfaction and repeat business.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Retained excellent client satisfaction ratings through outstanding service delivery.
Sales Staff
Bakers delight, Macquarie Centre
03.2021 - 03.2023
- Worked here as a senior staff member for 3 years
- Trained and supervised new employees on bakery operations and procedures.
- Resolved customer concerns with positive approach and constructive strategies.
- Managed customer service operations, including taking orders and resolving complaints.
Kitchen hand
CoCo Cubano
08.2020 - 03.2021
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Managed time to juggle multiple tasks simultaneously with ease.
Education
Diploma of Business
07.2023 - Current
HSC -
2022
Graduated with a Higher School Certificate
Skills
- Clear Communication
- Reliable & Flexible
- Great Customer Service
- Merchandising Proficiency
- Customer Relations
- Food and Beverage Management
- Engaging Customers
- Guest Satisfaction
Timeline
Sales Staff Member - Prouds Jewellers
08.2023 - Current
St. George College Kogarah - , Diploma of Business
07.2023 - Current
Sales Staff - Bakers delight, Macquarie Centre
03.2021 - 03.2023
Kitchen hand - CoCo Cubano
08.2020 - 03.2021
Ryde Secondary College - HSC,
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